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Private Client Manager

https://www.lawesrecruitment.co.uk Logo

Lawes Consulting Group

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Location:
United Kingdom , York

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

50000.00 GBP / Year
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Job Description:

A big name in the HNW space is looking for an experienced Client Manager to join their established team in York. The role is responsible for managing and developing a varied book of HNW business, ensuring growth, retention and excellent customer service.

Job Responsibility:

  • Cultivating and strengthening both external and internal relationships
  • Managing diverse and extensive client interactions daily
  • Gaining a deep understanding of our clients, becoming their go-to person for insurance needs, and ensuring we focus on the right customer outcomes
  • Aiming to attract the right business, negotiating new and renewal terms for luxury homes, high-end contents, and unique collections
  • Going above and beyond in challenging situations, embodying the brand and values in every transaction
  • Monitoring the overall performance of the portfolio and taking corrective action as needed
  • Ensuring the security and privacy of client data at all times

Requirements:

  • Excellent interpersonal skills, capable of building genuine and effective relationships
  • Proficient in negotiating with clients of all levels and experienced in handling non-standard risks
  • Proven track record in delivering exceptional customer service and client management
  • Outstanding communication skills, able to positively influence others and secure business
  • Strong presentation skills, effective in pitching and influencing decisions
  • Skilled at forming strong relationships directly with high-net-worth clients
  • Smart decision making when dealing with complex technical issues and ability to justify them even when facts are ambiguous and conflicting
  • Will regularly challenge convention, introduce ‘non-standard’ business and able to take decisive action on loss making business
  • Demonstrable drive and energy to move self and business forward
  • Proven market reputation from experience

Additional Information:

Job Posted:
March 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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