Privacy & Responsible Information Mgmt Compliance Lead, Citi

Citi

Location:
Costa Rica, Heredia

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Serves as a Privacy and Responsible Information Management Compliance Risk Officer for Independent Compliance Risk Management (PRIM ICRM), responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite. Partners with stakeholders to develop and apply risk management solutions and ensure compliance with regulations.

Job Responsibility:

Support targeted assessments and execute assigned controls/GPMPs (annual sampling, policy to tool analysis, risk profile reviews)
Develop effective governance and oversight activities
Create, maintain, and distribute materials for 1LOD socialization (training, guidance, and other awareness documents)
Maintain published Policy Directory documents, input on OPRIM related standards/procedures, and desktop guidelines
Facilitate monthly meetings, training, and informational sessions
Review/analysis of related metrics, assessment questions and document recommendations/challenges
Primary point of contact for privacy related tools for support and user feedback (Privacy Impact Assessment, Privacy Notice Inventory, Record of Processing Activities)
Work with various groups to support OPRIM risks and efficiency efforts (ex. NOVA(Risk), Data Enablement, etc.)
Partner with stakeholders to achieve target operating model and execute transition activities
Support OPRIM T projects and execute on assigned milestones as needed e.g. Operational Excellence pilla
Participate in Data Enablement efforts
Participate from second line of defense perspective by credibly challenging the development of business requirements for privacy tools
Credibly challenge relevant changes to privacy and information tools and supporting materials to comply with regulatory requirements, including consultations with Data Protection Officers and Legal partners
Maintain relevant directories (ex. OPRIM, IBPO List)
Designated/secondary owner for SharePoint, Teams, and Distribution lists
Related records management activities
Providing credible challenge of existing control environment across businesses and functions aligned with relevant privacy and records laws
Partnering, collaborating and working with other areas within Citi, as necessary
Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas
New team member onboarding

Requirements:

Expertise of Compliance risks and typologies
Good understanding of data privacy and records laws and regulations including GDPR, CCPA, GLBA, etc.
Strong analytical skills to assess privacy and records risks and to develop mitigation strategies
Advanced Microsoft Office skills, including Excel, PowerPoint, and Word
Knowledge of financial services products, offerings and services and horizontal programs such as cross border data, data sharing and data localization
Must be a self-starter, flexible, innovative and adaptive
Highly motivated, strong attention to detail, team oriented, organized
Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to work collaboratively with regional and global partners in other functional units
ability to navigate a complex organization
to influence and lead people across cultures at a senior level
6-10 years compliance, risk, privacy or records experience
Bachelor’s degree
experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof
Advanced degree preferred and/or relevant certifications

Additional Information:

Job Posted:
July 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Privacy & Responsible Information Mgmt Compliance Lead