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The Print Mail Operator is responsible for operating and maintaining high-volume printing and automated mailing equipment to produce accurate, timely, and confidential mailings. This role requires strong attention to detail, technical aptitude, and the ability to work in a fast-paced environment while meeting service level agreements.
Job Responsibility:
Set up, operate, and maintain printing and inserting/mailing equipment
Utilize software and middleware to manage production output
Prioritize workflow to meet established deadlines and service levels
Perform quality assurance checks, sorting, and packaging of printed materials
Assemble complete mailings containing confidential information
Conduct daily equipment maintenance and minor repairs
Monitor system performance and make adjustments as needed
Document vendor service calls and escalate issues when necessary
Respond to customer inquiries and manage inventory of consumables
Participate in process improvement initiatives and special projects
Requirements:
High school diploma or equivalent
Ability to lift up to 65 pounds and move carts weighing up to 600 pounds
Aptitude for learning and operating mainframe printing and automated inserting equipment
Basic PC skills
Strong communication and organizational skills
Ability to work varied hours and operate manual or electric forklifts