Principal PM Manager Job at Microsoft Corporation (Redmond)

Principal PM Manager

Microsoft Corporation

Location:
United States , Redmond

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

139900.00 - 274800.00 USD / Year

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Job Description:

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. The Communities team builds the engagement engine that connects with more than 20k customers each year to Microsoft Security Engineering teams. We gather product feedback and insight and help customers deploy and use our security products successfully, becoming raving fans. The focus of the Scale and Operations team within the CXE Communities team is to both run and make our community engine increasingly efficient. This team accelerates customer feedback with more than webinars, focus groups, research surveys, and other types of engagement. The team delivers across the entire Microsoft Security product portfolio, interacting with product-focused PMs aligned to every product. While we deliver the operations that run this world-class community we also build and refine the operations engine constantly.

Job Responsibility:

Lead and nurture a team of motivated, early in profession. PMs driving increased business impact for Communities
Develop a deep understanding of customer needs and challenges for Microsoft Security products, competitive pressures, and business opportunity. Be the voice of the customer
Develop a deep understanding of customer needs and challenges for Microsoft Security Community as a product. Be the voice of the customer
Partner across Microsoft and with other Security CXE teams to ensure strategic and execution alignment
Communicate clearly about projects, risks, and accomplishments on behalf of the team
Hold a high bar for customer experience, quality, and thinking end-to-end about what our customers need
Drive continuous improvement of our Community operations
Demonstrate drive for results with a sense of urgency

Requirements:

Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience
1+ year(s) people management experience
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role
These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter

Nice to have:

Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience
3+ years people management experience
4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework)
6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn)
6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product)
3+ years leading high impact operations and PM teams with early in profession Individual Contributors
Demonstrated history of change management and rapid understanding of business processes to support operations
Exceptional ability to negotiate and collaborate across teams and organizations
Demonstrated understanding of the Microsoft Security product portfolio
Keen technical aptitude, data focus, and analytical skills
Ability to handle significant ambiguity and rapid change

Additional Information:

Job Posted:
February 16, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Microsoft Corporation - All Job Offers

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