Principal Platform Engineer I

• Lead building and maintaining systems, supporting millions of active users, with hundreds of millions of daily API calls
• Design, implement, monitor, enhance, and troubleshoot the infrastructure and APIs supporting our family of applications
• Lead maintaining uptime and upholding SLAs for the platform, monitoring and troubleshooting of platform quality issues, identifying bottlenecks and bugs, and devising solutions to these problems, and implementing security and being an advocate for data governance in the company
• Develop the infrastructure architecture strategies, standards, target architectures and roadmaps
• Always keeps an eye towards reducing compute, bandwidth and storage costs
• Diagnose highly complex issues and evaluates, recommends, as well as executes the best resolution
• Ensure alignment to drive cross-platform consistency
• Architect, review, and harden the overall platform, minimizing application outages
• Deliver quality results to the platform engineering team

• Bachelor's Degree in computer science or equivalent experience
• 8+ years of software development experience (JavaScript, TypeScript, Java, Python)
• 6+ years of exposure to SQL and non-relational databases
• 6+ years of cloud-based platform engineering role experience
• Ability to read, write, speak and understand English
• Extensive understanding of code versioning tools such as Git
• Extensive knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithm design, problem solving, and complexity analysis)
• Extensive experience with building cloud-based, highly-automated, near real time data processing platforms
• Demonstrates in-depth problem-solving skills, especially in complex systems
• Ability to learn new technologies quickly
• Extensive foundation in “bridging the divide” between software products and the infrastructure that runs it
• Effective written and verbal communication skills
• Demonstrated in-depth analytical and troubleshooting abilities

• Experience developing and operating large scale (+10k nodes) graph systems
• Experience developing, testing, and maintaining agentic systems and platforms
• 3+ years leading or mentoring engineering teams in a platform or infrastructure-focused environment
• Hands-on experience designing and operating large-scale, highly available systems handling hundreds of millions of daily API calls
• Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including cost optimization and capacity planning
• Proven track record implementing observability at scale (metrics, tracing, logging) using tools such as Prometheus, Grafana, Datadog, New Relic, or similar
• Experience with infrastructure-as-code and automation frameworks (e.g., Terraform, CloudFormation, Ansible, or similar)
• Strong background in security and data governance for cloud platforms, including identity and access management, encryption, and compliance best practices
• Experience architecting event-driven and streaming data platforms (e.g., Kafka, Kinesis, or Pub/Sub) for real-time analytics and reporting
• Prior success driving cross-team technical alignment and establishing platform standards, patterns, and reference architectures
• Master’s degree in Computer Science, Software Engineering, or related field with a focus on distributed systems, data-intensive applications, or cloud architecture

A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life