Principal Genesys Cloud Architect Job at Navan (New York)

Principal Genesys Cloud Architect

Join Navan's innovative Business Technology team as the Principal Genesys Cloud ...

Location

United States , Austin

Salary:

Not provided

Navan

Expiration Date

Until further notice

Requirements

8+ years of experience in Contact Center Technology, with a specific, deep focus on Genesys Cloud CX
Proven track record of designing global, multi-region contact center solutions (Voice & Digital)
Expert in Genesys Architect, Data Actions, and Integration Hub
Comfortable working with JSON, REST APIs, and troubleshooting complex data dip failures
Strong grasp of scripting (JavaScript/Node.js) or middleware logic required to bridge gaps between CCaaS and CRMs
Excellent communication skills, with the ability to explain technical constraints to non-technical stakeholders and offer creative workarounds
Experience with Genesys WEM (Workforce Engagement Management) and analytics to drive architectural decisions
Experience working in an Agile/Scrum environment, managing technical debt while delivering new features at speed
Genesys Cloud Certified Professional (GCP) certification is highly preferred

Job Responsibility

Leading the end-to-end architecture of Genesys Cloud CX, ensuring our global telephony, BYOC (Bring Your Own Carrier), and edge architecture can scale with Navan’s rapid global expansion
Designing and building advanced interaction workflows in Genesys Architect
Architecting "smart" routing by leveraging Data Actions and RESTful APIs to connect Genesys with Navan’s proprietary backend, Salesforce, and other critical business systems
Partnering with Support and Sales leadership to translate complex business requirements into functional technical designs
Acting as the Subject Matter Expert (SME) for the Genesys platform, evaluating new features and advising the business on adoption strategies
Establishing best practices for configuration management, documentation, and "DevOps for CX"
Analyzing interaction data to identify bottlenecks in the IVR or digital flows and implementing architectural changes to reduce friction and improve latency

What we offer

Generous medical plans, dental, and vision benefits with premiums covered by Navan
Various insurance options designed to cover each family's needs
Paid parental and bereavement leave
Subsidized commuter benefits
Mental health support
Connectivity stipends
Pet insurance

Fulltime

Principal Enterprise Architect

The Principal Architect is the most Senior Technical Leadership role aligned to ...

Location

United Kingdom , Bristol

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

A diverse range of technical skills at an architecture level, deeper in a number: WAN / LAN / Wi-Fi (e.g. HPE, Fortinet, Cisco)
Software defined networks (SDWAN, SDLAN, Segmentation)
Security (e.g. ZTNA, IAM, IDS/IPS, ZTNA, SASE, Firewalls)
Proxy Technology (e.g. Palo Alto, Bluecoat, Ivanti, Cisco)
Collaboration / Voice (e.g. MS Teams, Cisco, GSIP)
Contact Centres (e.g. Avaya, Genesys)
Public/private Compute / Cloud (e.g. AWS, GCP, Azure)
Tooling / IaC (e.g. Netbrain, Terraform)
Strategy Development (e.g. discovery, requirements, road mapping, architecture)
Methodology (e.g. TOGAF, MBSE, ITIL, DevOps, etc.)

Job Responsibility

Be part of the account leadership team and the customers trusted advisor
Maintain a multi-year solution roadmap, co-created with the customers key decision makers and stakeholders. Drawing on the customer’s business drivers, industry trends and BT’s product and solutions portfolio
Ensure technical risks and issues are managed and mitigated
Provide leadership to the operational teams in moments of major customer jeopardy
Drive revenue generation, cashflow, EBIT, NPS and on time quality delivery

What we offer

15% on target bonus
Car Allowance
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
25 days annual leave (not including bank holidays), increasing with service
Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
World-class training and development opportunities
Option to join BT Shares Saving schemes
Discounted broadband, mobile and TV packages and access to 100’s of retail discounts including the BT shop
Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up!

Fulltime

New

IT Infrastructure Lead

The IT Infrastructure Lead is a senior professional responsible for overseeing, ...

Location

United States , Warminster

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 5+ years of progressive experience in IT infrastructure management with proven experience in a leadership role
Strong knowledge of network and server architecture, virtualization (VMware, Hyper-V), and cloud technologies (AWS, Azure)
Certifications such as CCNA, CCNP, Microsoft Certified: Azure Solutions Architect Expert, or ITIL are highly beneficial
Exceptional communication, problem-solving, analytical, and leadership abilities
Understanding of DevOps principles and automation
Ability to meet physical demands (talking, listening, using color vision, working with computerized data, standing, walking, sitting, lifting up to 20 pounds, using normal office tools and PCs)

Job Responsibility

Technical oversight and management (system and network administration, cloud infrastructure, performance optimization, disaster recovery, automation)
Leadership and strategic planning (team management, project management, strategic alignment, policy and governance)
Security and compliance (cybersecurity, vulnerability management, regulatory compliance)
Vendor and budget management (vendor relations, budgeting)
HSE responsibilities (demonstrate leadership in compliance, hold team accountable, implement management system, carry out assessments/audits, ensure training, implement corrective measures, provide equipment, provide instruction/supervision, take reasonable precautions)

What we offer

Robust health and welfare benefits package including Life, Health, Dental, Vision
401(K) including company match
Paid Time Off annually + Paid Holidays
Career Advancement Opportunities
Tuition Assistance

Fulltime

New

Head Chef

We are seeking a skilled and experienced Head Chef to lead our culinary team and...

Location

United Kingdom , Bewdley

Salary:

34000.00 - 36000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A culinary degree or equivalent experience, as well as leadership and management skills
Any equivalent combination of food production /management experience and training that provides the required knowledge, skills and abilities

Job Responsibility

Lead our culinary team and oversee all food production and banquet functions
Ensure the highest food quality, managing food and labour budgets and maintaining food safety standards
Contribute creatively to menu development for both regular service and special events
Manage a team of chefs and kitchen porters, overseeing daily food production, including preparing and delivering menus to specification
Be in charge of hiring, training, scheduling and evaluating kitchen staff
Ensure the correct storage and stock rotation of food supplies, minimise wastage, and monitor financial results to keep within food and labour budget guidelines
Supervise the preparation and presentation of food, ensuring high-quality standards and consistent delivery
Regularly liaising with the Event Sales Manager, you will also help plan food production for special events
Upholding the highest standards of hygiene, cleanliness, and safety across all kitchen operations

What we offer

Complimentary access to our health club, group exercise classes, and golf facilities
Bonus holiday days to reward long tenure
Wedding Day off (conditions apply)
Birthday Day off (conditions apply)
A paid Volunteer Day to support causes you're passionate about (available after one year’s service)
70% off meals while on duty and 25% off when off-duty
25% off retail
25% off spa treatments (if booked and taken on the day)
Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week contract)
Access to our Employee Assistance Programme

Fulltime

New

Chef

As a Chef at N Family, you’ll be cooking up a storm every day - preparing breakf...

Location

United Kingdom , Battersea, London

Salary:

28454.00 - 38750.00 GBP / Year

N Family Club

Expiration Date

Until further notice

Requirements

Previous experience working in a kitchen environment
A passion for food and nutrition
A genuine interest in cooking with long-term culinary career goals
Experience of conscious practices within food and cooking, including recycling and creating as little food waste as possible
The ability to work quickly and effectively during busy service times
A positive, glass-half-full outlook
Bags of drive and motivation with a ‘make it happen’ attitude
A love for customer service

Job Responsibility

Cook fresh, tasty, and nutritious meals for the children and team every day, following our set menu and recipes
Make sure each meal meets the nutritional needs of different age groups and follows all food safety and choking guidelines
Learn every child’s allergy and dietary requirements inside out
Prepare daily lunches and smoothies for the nursery team, catering to a variety of diets and preferences
Keep on top of kitchen paperwork and checks, including cleaning schedules and daily safety logs
Order supplies, manage stock, and make sure the kitchen runs smoothly
Maintain the kitchen to a 5-star Food Hygiene standard
Build friendly, professional relationships with parents so they feel confident about the food their children eat
Mentor and support apprentice Chefs, helping them grow their skills and confidence in the kitchen

What we offer

Performance bonus – Up to £1,200 annually
Industry-leading holiday allowance – Up to 35 days, including a personal ‘Me’ day and Christmas closure
Development fund – £100 annual learning fund, plus paid N Academy training (level 3, EY Degrees, Forest School & more)
Family-friendly – Enhanced parental/fostering/neonatal leave after 2 years
Childcare – 40% discount, plus 6 emergency days annually
Loyalty rewards – 5-year bonus: around-the-world trip + 2 bonus weeks off. 10-year bonus: “Out of this world” experience + 2 more weeks off
Referral scheme – Earn up to £1000 per successful hire
Amazing discounts – Save on groceries, shopping, fitness, and more
Travel support – Season ticket loans and cycle-to-work scheme
Socials & Wellbeing – Annual parties, team events, gym discounts, and online fitness

Fulltime

New

Senior Financial Analyst

The Senior Financial Analyst will be a key contributor to the Reporting and Comp...

Location

Canada , Cambridge

Salary:

84000.00 - 115500.00 CAD / Year

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

Degree in Finance or Accounting
Ideally have CPA designation or enrolled in CPA program
Ability to communicate effectively with people at all levels of the organization, both verbally and in writing
A minimum of 5+ years of accounting experience is preferred
Advanced knowledge of ERP systems (JD Edwards preferred) and Microsoft Outlook
Superior Excel skills: Pivot tables, lookups, complex formulas, modelling, etc.
Ability to determine relevant information for the target audience to provide informational requirements in a meaningful manner
Must be hands-on, detail-oriented, able to consistently meet deadlines, and can conduct in-depth financial analysis and present it in a clear and concise manner
Strong organizational, planning, time management and problem-solving skills. Critical thinker.
Highly motivated, dependable, and customer-focused team player

Job Responsibility

Supporting the Monthly reconciliation of any B/S accounts associated with the business unit.
Developing and implementing continuous improvement initiatives with respect to the finance processes within the ATS Code of Business Conduct.
Responsible for ensuring that the Cambridge Systems Division financial reporting is in accordance with IFRS.
Responsible for preparing audit working papers on a quarterly basis, ensuring that all accounts are reconciled.
Intercompany reconciliations and reporting & assisting with other monthly corporate reporting
Assisting with cash forecasting & Forecast foreign cash flows for determination of hedge settlement
Ensure adherence to IFRS and SOX
Working with internal and external teams to put in place strong financial controls and processes.
Providing early warning of business and financial risks along with opportunities to allow accurate, timely information for business decisions.
Reviewing and assessing areas of business risk within the division, and, working with the Manager Financial Reporting & Compliance to develop policies to minimize or eliminate that risk where possible

What we offer

Annual Performance-Based Incentive Bonus
5% RRSP match
Stock purchase plan
Starting 3 weeks of vacation
Benefits package (health and dental) + $600 health spending account
Half-Day Fridays
Continuous learning and career growth with global mobility opportunities.
A chance to contribute to something bigger - advancing the future of healthcare through automation.

Fulltime

New

Housekeeper

You’ll play a vital role in creating spotless, welcoming spaces for our students...

Location

United Kingdom , Glasgow

Salary:

12.60 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a housekeeping role
COSHH training (or a willingness to learn)
Friendly and dependable with a hard-working attitude
Flexible to work evenings and weekends during busy periods

Job Responsibility

Customer service create a “home from home” community and support our customers with understanding best practice when it comes to keeping their home clean and tidy
Facilities management Keep buildings clean, safe and well maintained, oversee cleaning schedules, manage cleaning consumables and stock levels and ensure compliance with safety regulations
Sustainability & community: Engage with local communities through volunteer work, participate in charity events, promote recycling, energy saving and other echo friendly practices, and be a champion for positive social and environmental change

What we offer

25 days holiday entitlement (pro rata for part time colleagues)
Have your birthday off!
8% pension (7.5% employer / 0.5% employee) contribution
SmartTech - get the latest technology and spread the payments over time with no interest or upfront payments
Access to Reward Gateway and enjoy discounts with a number of leading retailer
Cycle 2 Work Scheme
Service Award Scheme (one day per year up to 5 years’ service)

Parttime

New

Maintenance Assistant

Are you a skilled maintenance person with a passion for creating safe and welcom...

Location

United Kingdom , Glasgow

Salary:

13.20 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in maintenance, ideally in healthcare or senior living environments
Knowledge of basic electrical, plumbing, and carpentry tasks
Problem-solving skills with a keen eye for detail
Self-motivated and good at managing own time
Great communicator and team player
Ability to keep work area clean and safe
Basic IT skills
Willingness to learn

Job Responsibility

Swiftly and efficiently handle any general maintenance work and record-keeping within the care home
Guarantee all Compliance and Mandatory checks are completed and recorded within the designated timeframe
Prioritise a safe environment for all our residents and colleagues
Maintain all equipment utilised by employees and residents to the highest standard, ensuring it's always ready for use
Keep garden areas, driveways, and paths tidy and welcoming at all times
Follow all purchasing routines as outlined by Meallmore Ltd

What we offer

Competitive benefits + overtime rates

Fulltime

Principal Genesys Cloud Architect

Navan

Location:
United States , New York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 02, 2026

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Job Posted:
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