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Principal Architect, Enterprise Knowledge Platform

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eGain

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Location:
United States, Sunnyvale

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

250000.00 USD / Year

Job Description:

We’re building the definitive enterprise knowledge platform—a state-of-the-art API ecosystem that transforms how organizations aggregate, synthesize, and operationalize their collective knowledge intelligence. As Principal Architect, you’ll engineer the foundation that enables developers to rapidly build compliant, sophisticated agentic experiences powered by trusted answers.

Job Responsibility:

  • Platform Architecture: Design and build a fail-safe SaaS platform that handles enterprise-scale knowledge aggregation and synthesis with zero compromise on reliability
  • Team Leadership: Recruit, build, and lead a small team of world-class engineers who share your obsession with architectural excellence
  • API Excellence: Create developer-friendly APIs that make complex knowledge synthesis and consumption feel effortless while maintaining enterprise compliance and security standards
  • Technical Vision: Drive architectural decisions that balance cutting-edge innovation with production stability and scalability

Requirements:

  • Proven architect with 10+ years building enterprise-scale platforms, with at least five at a cloud startup
  • Team builder who attracts A-players and creates environments where they do their best work
  • API craftsperson with deep experience designing developer experiences that feel magical
  • Enterprise mindset with hands-on experience in compliance, security, and fail-safe system design
  • Technology polyglot comfortable with modern cloud-native architectures, microservices, and emerging AI/ML infrastructure
What we offer:

Stock options

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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