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Principal AI Platform Engineer

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PointClickCare

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

179000.00 - 199000.00 USD / Year
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Job Description:

The Principal AI Platform Engineer will focus on building the infrastructure that connects AI systems with existing products and will enable seamless delivery of AI-generated insights into agent workflows.

Job Responsibility:

  • Design, build, and maintain the core infrastructure layer supporting GenAI products, including model gateways, prompt/versioning stores, vector databases, and LLM evaluation tools
  • Implement secure access controls and authentication mechanisms integrated by default into the AI platform components
  • Develop and manage observability, monitoring, and logging solutions for GenAI workloads and infrastructure
  • Collaborate closely with product and engineering teams to integrate GenAI infrastructure with agent frameworks, and downstream applications
  • Optimize infrastructure for scalability, high availability, cost efficiency for production workloads

Requirements:

  • Extensive experience building and maintain AI platform infrastructure, Kubernetes, and container security
  • Demonstrated expertise in observability, and monitoring frameworks, with a focus on real-time performance (i.e: experience with OpenTelemetry, MLFlow)
  • Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI IDEs

Nice to have:

  • Familiarity with vLLM, SGLang or similar framework to host LLM inference workloads
  • Experience with CI/CD pipelines and automation for AI model deployment and platform operations
  • Strong knowledge of authentication and authorization frameworks integrated into AI platforms
What we offer:
  • bonus
  • benefits

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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