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Atlassian is hiring a Pre-Sales Solutions Engineer to collaborate with direct sales teams, partners, and Fortune 500 customers to optimize customer solutions. The role involves customer discovery, product expertise, solution demonstration, guiding technical needs, and building strong executive relationships. Atlassian offers flexible work options, wellness benefits, and a diverse work environment.
Job Responsibility:
Partner with direct sales, partners and larger account teams
participate in customer discovery
probe for and identify additional opportunities for cross-product/solution expansion
investigate, discover, and assess client pain points
articulate and show the customer the value of Atlassian software
deliver compelling value-based demonstrations
lead customer’s technical needs in the sales process
build strong partnerships with account executives
track and document product feedback and competitive intelligence
continuously learn, develop and refine pre-sales knowledge and Atlassian products
Requirements:
2+ years of experience interacting with customers in a pre-sales capacity
excellent communication
strong presentation skills to multi-level audiences
unmatched agility to do what it takes to get the job done
customer-centric mindset
proven track record in building executive relationships with customers
collaboration across the company to meet customer needs
fluent in English
creative problem-solving skills
ability to interpret complex business problems and deliver solutions
comfort in both business and technical contexts
passion for making customers and Atlassian successful
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