Pre-sales Solutions Engineer

Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems, and complexities; Participate in customer discovery to understand the customer’s current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions; Probe for and identify additional opportunities for cross-product/solution expansion; Investigate, discover, and assess client pain points; Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software; Have a broad understanding of full Atlassian product and solution offerings; Lead compelling value-based demonstrations; Understand, lead, and guide the customer’s technical needs in the sales process; Proactively forge strong partnerships with aligned account executives; Understand, track and document product feedback and competitive intelligence from customers; Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge