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Are you passionate about putting customers first and delivering exceptional service? Do you feel at ease in the digital world and want to grow your expertise in a dynamic industry? If so, we have an exciting opportunity for you to take your skills to the next level!
Job Responsibility:
Provide support and guidance to customers through various channels, including phone, chat, and email
Respond to inquiries regarding products, services, and general account information
Ensure a positive customer experience by actively listening and understanding customer needs
Resolve issues efficiently and effectively, maintaining professionalism at all times
Handle complaints and concerns with care, aiming for satisfactory outcomes and customer satisfaction
Requirements:
Native fluency in Portuguese
Business-level proficiency in English
A desire for an overseas job opportunity
Motivation and dedication to your role
Exceptional communication and listening skills
A collaborative spirit to work alongside diverse nationalities
What we offer:
Competitive salary + a performance-related bonus
A Quality Certified Management Company
A Multicultural environment: 8,000+ passionate people from 76 countries working together
A Company offering you not only a job, but a full experience abroad
A recognized training delivered by the biggest brands
A complete relocation package for non-local applicants including: Flight ticket to Athens
Hotel accommodation for 2 weeks with breakfast
Assistance in finding a flat, with the real estate agency fee paid by the Company
Other benefits: health insurance, vouchers, discounts, free Greek classes, events, outings and parties all year round