Porter, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Sydney

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Be part of the Sheraton community, welcoming and assisting guests as the Porter. Responsibilities include leading the bell team, ensuring guest satisfaction, and building relationships to create a memorable guest experience. Benefits include staff discounts, flexible working options, and career growth opportunities.

Job Responsibility:

Be the “face of the hotel” – welcoming and connecting with guests through each guest interaction from arrival to departure
securely park guest cars, deliver bags and amenities in accordance with the hotel policies
be the connecter and facilitator of collective power and lead the bell team in general operational tasks whilst assisting other front office associates
be a confident and welcoming supervisor, creating a community that empowers your team to grow and reach their potential
escort guests to their rooms and explain all features & hotel offerings
be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations
build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings
plan and execute team building activities for your team as together we are better
ensure all guest’s requirements and requests are anticipated and completed in a timely manner
be the main point of contact for all external & internal clients for the department
ensure you and the team uphold all company policies and procedures

Requirements:

A current driver’s license
relevant experience in a similar supervisory role
working rights in Australia
enthusiastic to escalate your career
self-motivated, driven and energized in a fast-paced environment
armed with smart solutions and a can-do attitude

What we offer:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
opportunity to receive Employee Referral Incentives and get paid for working with your friend
work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Additional Information:

Job Posted:
August 26, 2025

Employment Type:

Parttime

Work Type:

On-site work

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