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Port Quality Specialist

https://www.volkswagen-group.com Logo

Volkswagen AG

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Location:
United States, Jacksonville

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Category:
Quality Control

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

This position is responsible for testing and improving software updates, creating and improving efficient production processes at ports, and maintaining a comprehensive quality control system to ensure the highest quality standards for vehicles arriving at ports.

Job Responsibility:

  • Tests vehicles under varying conditions to determine and document cause of problems
  • Communicates problems and solutions to VWGoA/VWAG Quality departments
  • Evaluates new diagnostic systems and procedures
  • verifies GFF and service publications
  • Serve as the primary point of contact between VWGoA's Bentley and Lamborghini brands and internal departments
  • Repairs, tests, maintains, and updates VW/Audi vehicles to the latest technical level
  • Performs and evaluates repairs according to newly developed repair information
  • Provides recommendations to internal departments for modifications to repair procedures
  • Perform detailed analysis of failed components such as Engines, Transmission and e-machines to determine root causes
  • Provides on-site vehicle launch support
  • order parts as needed
  • Develops and manufactures test fixtures and diagnostic techniques
  • Maintains a clean and orderly work environment, shop tools, and equipment
  • Expedite work orders to PQO Technicians, provide follow-up to the requestors and maintain necessary records for warranty purposes
  • Coordinate PQO service scheduling of technicians' time to maximize throughput
  • Manage PQOS system implementation and reporting
  • Manage parts tracking within PQO via PQOS and parts on Command systems

Requirements:

  • 5+ Years of Audi/Volkswagen Technical Experience
  • Audi/Volkswagen Technical Training
  • Master Technician Certification
  • Extensive Audi/Volkswagen Product Knowledge
  • Audi/Volkswagen Diagnostic Tools Training
  • HVE & HVT Certification or in process of obtaining
  • Master Volkswagen Technician or Audi Master Guild
  • Extensive Volkswagen and/or Audi product knowledge
  • Experience with VW/Audi diagnostic tools and equipment programs
  • Extensive experience using VW/Audi wiring diagrams
  • Knowledge on how to use CP Tool
  • Knowledge on how to use system42
  • Basic knowledge of flamingo script building
  • Extensive knowledge of iDEX
  • Thorough knowledge of the tools and procedures applicable to the trade, and knowledge of safety equipment
  • Some accessory installation experience

Nice to have:

  • Associates Degree in Automotive Technology or Automotive Certification from a reputable Technical institute
  • Bachelor's Degree in Automotive Technology
  • German and/or Spanish language skills
  • ASE Master Certification (Automotive and/or Paint Technician)
  • Flamingo admin access
  • Awareness of factory quality systems such as ERNA

Additional Information:

Job Posted:
November 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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