Port Delivery Team Leader, TUI

TUI

Location:
Australia, Sydney

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

Join our Operations & Delivery team as a Port Delivery Team Leader – Shore Excursions in Sydney where you will be responsible for delivering smooth Dispatch and Operations by overseeing the delivery of services, team & staff management, and all related logistics.

Job Responsibility:

Managing and leading a team of direct reports, ensuring efficient and effective processes at the Port (Shorex operations) that include constant collaboration and coordination between the team members
Guarantee proper level of resources to deliver operations and manage staffing accordingly to the needs of each operation
Responsible to develop and maintain continuous communication with the cruise ships and both internal and external stakeholders, including Port Authorities
Work closely to the Port Delivery Team Manager to ensure a good commercial relationship with Cruise Lines by providing that all relevant feedback picked up during operation is reported
Planning and booking of services to conduct shore excursions at various ports of Australia
Oversees and manages operations incidents in the Port and reviewing that there is no impact in the delivery of the operation
Ensure operations changes at the pier are managed to the detail and suppliers receive last minute changes or requests

Requirements:

High capacity to manage a team to deliver results
The ability to use MS Office tools such as Excel, Teams, One Note & Outlook to high standards
Is comfortable leading change and resilient to ambiguity or setbacks
Must be available to work on weekends and/or holidays if required
Solve problems independently and/or make suggestions how to improve ways of working and drive our digital culture
Agility to juggle strategic priorities/projects whilst delivering day-to-day operational logistics
A genuinely helpful, flexible, and professional personality
Previous experience in travel/tourism and or cruise ships is advantageous
Excellent communication skills, both verbal and written English, plus fluency in other languages would be advantageous

Nice to have:

Previous experience in travel/tourism and or cruise ships is advantageous
Fluency in other languages would be advantageous

What we offer:

A competitive salary package
Pay for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Growth opportunities tailored to your unique skills and expertise

Additional Information:

Job Posted:
July 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Port Delivery Team Leader

TUI

Location:Australia, Sydney

Category:Hospitality and Tourism

Contract Type:Not provided