This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As the Port Delivery Team Leader, you will be responsible for overseeing and delivering seamless cruise turnaround operations at various ports in Australia. You will manage a team of direct reports to ensure all aspects of turnaround operations run smoothly, efficiently, and in line with cruise line standards and expectations. This role involves strong coordination with internal teams, suppliers, cruise line representatives, and port authorities to ensure successful guest disembarkation and embarkation processes. This role requires proactive coordination, real-time problem-solving, and travel to ensure smooth execution of turnaround services.
Job Responsibility:
Lead, manage, and support a team of direct reports to ensure the successful execution of turnaround operations at the port
oversee the planning and real-time delivery of turnaround services, ensuring all operational elements are coordinated and executed on time
arrange staffing and transportation resources effectively to match the scale and needs of each turnaround operation
maintain ongoing communication with cruise ship personnel, internal departments, and key external stakeholders including port agents, port authorities, and suppliers
collaborate closely with the Port Delivery Team Manager to ensure commercial and operational objectives are supported
act as the on-site escalation point for operational issues, resolving incidents quickly to maintain a smooth guest experience
ensure compliance with all health, safety, and security protocols as required by local regulations and cruise line standards
travel to different port locations across Australia as needed to support operations
Requirements:
High capacity to manage a team to deliver results
the ability to use MS Office tools such as Excel, Teams, One Note & Outlook to high standards
comfortable leading change and resilient to ambiguity or setbacks
must be available to work on weekends and/or holidays if required
solve problems independently and/or make suggestions how to improve ways of working and drive our digital culture
agility to juggle strategic priorities/projects whilst delivering day-to-day operational logistics
a genuinely helpful, flexible, and professional personality
previous experience in travel/tourism and or cruise ships is advantageous
excellent communication skills, both verbal and written English, plus fluency in other languages would be advantageous
Nice to have:
Previous experience in travel/tourism and or cruise ships
fluency in other languages
What we offer:
A competitive salary package
we pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
a permanent contract, and you can level up your career with growth opportunities tailored to your unique skills and expertise
Welcome to CrawlJobs.com – Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
We use cookies to enhance your experience, analyze traffic, and serve personalized content. By clicking “Accept”, you agree to the use of cookies.