Port Delivery Agent Guides Scheduler, TUI

Port Delivery Agent Guides Scheduler

TUI

Location:
Australia, Sydney

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

61300.00 AUD / Year

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Job Description:

Join our Operations Team as a Port Delivery Agent Guides Scheduler in Sydney, Australia. This role involves planning and scheduling guides for shore excursions and tours across Australia, ensuring smooth operations for cruise line clients.

Job Responsibility:

Recruitment of guides through Guides Association websites and signing of contracts
planning and scheduling of guides for shore excursion/tour programs throughout Australia
sharing requirements for each operational day and ensuring all relevant documentation is created and shared
constant collaboration and coordination with the Port Delivery Team regarding relevant information for each call
working closely with the Port Operations Manager by providing feedback obtained during operations
developing and maintaining guide feedback documents for consistent improvement
receiving final working hours of the guides and ensuring payroll calculations are processed
managing operation changes and fulfilling last-minute requests.

Requirements:

Methodical, organized approach towards the execution of assigned tasks with a high level of accuracy
ability to use MS Office tools such as Excel, Teams, One Note & Outlook to high standards
comfortable leading change and resilient to ambiguity or setbacks
ability to solve problems independently or make suggestions to improve ways of working
helpful, flexible, and professional personality
excellent verbal and written communication skills in English
previous experience in travel/tourism is advantageous
driver’s license is a plus.

Nice to have:

Previous experience in travel/tourism
driver’s license

What we offer:

Salary starting at 61.300 AUD gross per year
payment for all training days completed
free access to TUI Learning Hub, TUI Skills Academy, and language lessons
involvement in charity and sustainability initiatives such as the TUI Care Foundation
complimentary access to WeCare Team and 24/7 Wellbeing Hub
seasonal contract duration with potential for permanent transition
growth opportunities tailored to skills and expertise.

Additional Information:

Job Posted:
May 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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