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Pool & Beach Concierge

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Four Seasons

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Location:
United States of America , Naples, Florida

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Pool & Beach Concierge is an integral part of the Pool and Beach experience at Naples Beach Club, A Four Seasons Resort. The main objective of this role is to provide personalized, attentive, and seamless service to guests and members enjoying the pool and beach areas. The Pool & Beach Concierge ensures all guests feel welcomed, comfortable, and cared for while upholding Four Seasons service standards and creating memorable outdoor leisure experiences.

Job Responsibility:

  • Welcome guests and members to the pool and beach
  • assist with seating, towels, umbrellas, and cabanas
  • Anticipate guest needs and deliver personalized, attentive service
  • Set up and maintain lounge chairs and umbrellas to ensure cleanliness and proper presentation
  • Assist with menu knowledge and coordinate food and beverage orders with service teams
  • Maintain organization and cleanliness of pool and beach areas, including furniture and amenities
  • Communicate guest preferences, requests, and concerns to leadership and supporting teams
  • Monitor pool and beach areas to ensure guest comfort and compliance with resort policies
  • Work professionally and collaboratively with team members and supervisors
  • Support Pool, Beach, and Food & Beverage teams during peak periods or special events

Requirements:

  • Ability to work in a fast-paced environment while maintaining strong attention to detail
  • Passion for food, beverage, and hospitality
  • Strong communication and interpersonal skills
  • Fluency in reading, writing, and spoken English is required
  • Previous experience in Food & Beverage or hospitality is a plus
  • Knowledge of Food & Beverage service standards is preferred

Nice to have:

  • Previous experience in Food & Beverage or hospitality
  • Knowledge of Food & Beverage service standards
What we offer:
  • Lucrative salary
  • Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
  • Time off plans starting on the day of hire
  • An opportunity to be a part of a cohesive team in an inclusive work environment
  • Complimentary and discounted hotel stays around the world
  • Wellbeing and mental health initiatives and focused company
  • Embracement and promotion of diversity in our workplace
  • Complimentary employee meals and beverages
  • Tuition reimbursement

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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