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The Pool Attendant will work within the framework of a quality Food and Beverage service team. To assist pool servers and bartenders in providing outstanding service to our guests in a personable, courteous and professional manner.
Job Responsibility:
Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards
Be aware of the liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages
Must have a strong knowledge of hotel dining room hours of operation
Obtain necessary service ware items from the kitchen at the beginning of shift
Requisition and stock towels and paper products as needed
Return all dirty service ware to dishwasher at end of shift, and towels to housekeeping
Provide prompt, friendly, towel, misting and water service to all guests
Assist in the preparation of drinks, when needed, and garnish to standard recipes
Move umbrellas and lounge chairs at the request of guests
Ensure all pool tables, chairs, and cabanas in service areas are clean and orderly
Maintain cleanliness of these areas throughout the service period
Pick up litter around service and guest area when necessary
After guests have departed, will remove dirty dishware, wipe, reset tables a well as reset lounge chairs with new towels
Check side duty list for opening and closing procedures
Be familiar with emergency safety measures including CPR, the Heimlich maneuver and fire evacuation procedures
Attend all scheduled staff meetings and supplemental training sessions
Ability to professionally service guests’ poolside without assistance during typical service demand
Requirements:
Excellent physical condition in order to lift moderate weights and remain on feet for a prolonged period of time
Ability to push, pull or lift heavy loads weighing up to 50 lbs
Able to work outdoors in inclement weather when necessary
Works well under pressure
Can handle hot plates and equipment
A sincere desire to provide the utmost in guest service
Solid interpersonal and communication skills
Strong attention to detail a must
Must adhere to practices of occupational safety and health including wearing personal protective equipment when required
Must have completed County & State Liquor training