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Platform Leader – Monitoring Services

https://www.ikea.com Logo

IKEA

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Location:
Sweden , Malmö

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Contract Type:
Not provided

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Salary:

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Job Description:

We are on the journey to transform our digital capabilities, bringing core business processes, people, data & technology together - an enabler for IKEA to become an even better home furnishing retailer in the future. You will be part of the Monitoring Services team in IT Operations. You will work within the “DEM & APM” stream as part of our centralised monitoring team.

Job Responsibility:

  • Own and lead the day-to-day operations of our deliverables, ensuring we meet agreed SLA/OLA commitments
  • Collaborate closely with subject matter experts, developers, and DevOps engineers to implement solutions that strengthen digital resilience and align with business needs
  • Champion automation by identifying opportunities to streamline processes and enhance workflows
  • Empower others through training and support, helping end-users make the most of our tools and features
  • Enhance system visibility to support incident response and root cause analysis, improving overall reliability
  • Stay ahead of the curve by keeping up with the latest trends and best practices in Observability and applying them where they add value
  • Document with clarity—create and maintain resources such as architecture diagrams, configuration details, troubleshooting guides, and checklists

Requirements:

  • Strong knowledge of modern technologies
  • Expertise in digital Monitoring and Observability capabilities
  • Experience working in a Dev/Ops environment within the Observability landscape
  • Familiar with different technologies and toolsets, example
  • Grafana, Splunk Observability Cloud, Ansible, GIT, Linux, CI/CD, Azure Cloud, K8s and Open Source
  • Experience in a centre of excellence supporting diverse business areas is a plus
  • Appreciate home furnishing
  • Collaborative approach and ability to lead with a balance of technology and people focus
  • Value responsiveness, continuous improvement, and shared responsibility

Nice to have:

Experience in a centre of excellence supporting diverse business areas

Additional Information:

Job Posted:
January 16, 2026

Expiration:
January 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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