Platform Lead - Agent Products, Community Support Job at Airbnb

New

Platform Lead - Digital Products, Community Support

Lead a team of product managers to build and deliver on our vision of 10-star se...

Location

United States

Salary:

224000.00 - 280000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of platform or product leadership in technology-driven environments
5+ years managing teams
Deep experience developing and launching extensible platform capabilities at scale
Expertise in building delightful consumer experiences used by millions of customers globally
Demonstrated success in building AI/ML-led consumer products in complex, global operations
Inspirational people leader, passionate about developing talent and fostering inclusive, high-performance teams
Proven ability to translate business needs into innovative, user-centric technology solutions
Exceptional communicator and influencer, skilled at working across functions and with executive stakeholders
Analytical, data-driven problem solver who thrives in fast-paced, matrixed organizations
Community-first, user-centric mindset with a relentless drive for excellence

Job Responsibility

Define and execute the vision for Airbnb’s self-serve path to help millions of guests and hosts on a daily basis
Envision, build, and scale agentic AI capabilities and platforms to reduce friction for our guests and hosts
Define, shape, and deliver proactive support capabilities
Manage and develop a high-performing, globally distributed team of platform managers
Guide key product initiatives from concept to launch
Forge strong partnerships with engineering, design, data science, product marketing, and operations

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Senior Product Manager – AI & Extensibility

Trimble’s Project Delivery solutions, such as Trimble ProjectSight and Trimble M...

Location

United States , Westminster

Salary:

144584.00 - 195252.00 USD / Year

Trimble Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field such as Computer Science, Engineering, Business, or related discipline
7+ years of experience in product management, ideally in B2B/Enterprise SaaS software, with a strong foundation in technical product management
Proven experience defining and executing multi-year product strategies for complex, technical platforms or ecosystems
Deep technical fluency and a strong working knowledge of modern AI technologies, including large language models, prompt engineering, data organization, and agentic frameworks (e.g., LangChain, MCP)
Demonstrable experience leading API-driven products, developer platforms, or integration ecosystems
Ability to lead and influence in a highly matrixed organization, aligning multiple product teams and stakeholders around a common vision without direct authority
Exceptional communication and presentation skills, with the ability to articulate complex technical concepts and strategic vision to both engineering teams and senior executives
Proven ability to lead teams through ambiguity, bringing structure, clarity, and energy to new, complex domains
Experience mentoring, training, or leading other product managers or technical teams
Relentless curiosity and a growth mindset. Actively seeks out and learns new technologies, frameworks, and methods to stay at the forefront of what’s possible

Job Responsibility

Define and own the long-term strategy and category-wide roadmap for AI and Extensibility initiatives within the Project Delivery business
Champion the strategic vision across the organization, influencing other product leaders, engineering teams, and executives to align on a unified strategy
Act as a Product team leader, mentoring other Product Managers and guiding the engineering team's focus from strategy through execution
Establish and track category-level success metrics for AI adoption, platform usage, and ecosystem health, reporting progress to senior leadership
Partner with Trimble's central AI platform teams to drive the integration of our AI Agentic Platform into Project Delivery solutions
Collaborate with product teams across the category to standardize AI capabilities (e.g., intelligent assistants, document understanding, summarization), ensuring a consistent UX and technical architecture
Envision and define new AI-driven workflows that connect disparate products, redefining how users interact with our solution suite
Guide the application of responsible AI practices across all teams, ensuring transparency, privacy, and reliability are core tenets of our strategy
Own the strategic roadmap for the Project Delivery developer ecosystem, including APIs, SDKs, and integration frameworks
Defining the technical and product strategy for extensibility efforts are future-proofed for agentic-first workflows (e.g., standardized MCP-wrapped APIs)

What we offer

Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans
Tax savings plans for health, dependent care and commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan
Bonus eligibility

Fulltime

Principal Product Manager, Gen AI Developer Tools

Anaconda is seeking a talented Principal Product Manager, GenAI Developer Tools ...

Location

United States

Salary:

162500.00 - 282000.00 USD / Year

Anaconda

Expiration Date

July 01, 2026

Requirements

7+ years of product management experience
at least 3 years focused on developer tools, infrastructure, or platform products
deep, hands-on experience with AI coding tools (Cursor, GitHub Copilot, Claude, etc.)
proven expertise in MCP (Model Context Protocol) development, A2A protocol, agentic systems, or similar AI-to-application integration technologies
ability to work closely with engineering teams on API design, system architecture, and implementation trade-offs
experience building and managing strategic technology partnerships, particularly with developer tool companies
track record of driving product adoption in developer communities
excellent written and verbal communication skills
deep understanding of Python ecosystem, package management, and enterprise software development workflows
Bachelor's degree in Computer Science, Engineering, or related field

Job Responsibility

Lead product strategy and roadmap for Anaconda's Agentic Environment & Package Management initiatives, including MCP (Model Context Protocol) server development and AI tool integrations
conduct strategic research with enterprise customers, AI tool vendors, and the open-source community
drive the development and launch of tools and agents that improve the quality of Python vibe-coding
support strategic partnerships with top AI-enabled IDEs (Cursor, VS Code, Windsurf, etc.)
define and execute on integration strategies that make Anaconda indispensable to AI coding workflows
collaborate with engineering teams to build robust APIs, SDKs, and developer tools
work closely with our enterprise customers in regulated industries (finance, healthcare, government) to ensure our AI infrastructure meets their security and compliance requirements
partner with marketing and developer relations to drive adoption among the 50+ million Python developers globally
measure and optimize key metrics including developer adoption, enterprise package downloads, and AI tool integration usage
represent Anaconda at industry conferences, with partners, and in the broader AI/ML community

What we offer

Flexible Vacation Policy
Medical, Dental, and Vision Insurance
Short Term and Long Term Disability
Paid Parental Leave
Monthly Wellness Stipend
Employee Assistance Program and Mental Health Resources
annual bonus potential
equity participation

Fulltime

New

Staff Advanced Analytics CS Safety

We are looking for a Staff Advanced Analyst to help Airbnb enable travel for our...

Location

United States

Salary:

176000.00 - 220000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

A minimum of 10+ years of industry experience in business analytics
A degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
Experience supporting safety, risk, Trust & Safety, compliance or employee wellbeing in high-volume call center or customer operations environments
Expert skills in SQL
Expert in at least one programming language for data analysis (Python or R)
Experience with non-experimental causal inference methods, experimentation and machine learning techniques, ideally in a multi-sided platform setting
Working knowledge of schema design and high-dimensional data modeling (ETL framework like Airflow)
Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment - comfortable operating independently with minimal planning, direction, and supervision
Proven track record of influencing senior leaders and driving outcomes

Job Responsibility

Data thought partner to product and business leaders across teams through providing insights, recommendations, and enabling data informed decisions
Drive day to day analytics and create scalable data tools
Identify pain points in traveling and hosting and work with product leadership to improve experiences for our guest, host and agent community
Lead and drive data-driven roadmaps for the CS Safety working groups
Build and own an insights and reporting platform that measures and improves the effectiveness of behaviors, product interfaces, and processes across the CS Safety platform and contact center network
Perform data modeling of the various entities using tools & frameworks for optimizing community and agent experiences
Define and evaluate key metrics in an unstructured problem space including measurement of the ML models that drive product development
Anticipate emerging safety risks through early-warning indicators, trend analysis, predictive modeling, and scenario planning to assess operational risk
Influence data-driven decisions across business verticals in day-to-day via business reviews, scorecards, self-serve portal, OKRs and planning among others
Influence experimentation & measurement strategies

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Microsoft Elevate Worldwide Copilot & Agents Go to Market Director

We are seeking a forward-thinking, impact-driven Microsoft Elevate Worldwide Cop...

Location

United States , Redmond

Salary:

133000.00 - 222700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 5+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
OR Bachelor's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business or related field AND 7+ years customer-facing experience in operations, enterprise-level improvement program management, product management, transportation, hospitality, automotive, consumer goods, financial services, retail, management consulting, consultative selling, public sector, technology or industry-relevant equivalent management or technical work experience
OR equivalent experience
5+ years proven people management and/or leadership experience
5+ years of experience in a WW GTM or Corporate function supporting the AI Workforce Solution Area or applicable competitive platforms
5+ years of experience in creating and driving programs/businesses in the field required
A proven track record of successfully managing a $500M+ business

Job Responsibility

Champion the adoption of secure AI-powered productivity solutions, including Microsoft 365 Copilot and agent-based workflows, to help nonprofits scale their impact
Lead the development of offers, programs, and investment strategies tailored to the unique needs of nonprofit organizations, with a focus on AI readiness and digital transformation
Serve as the principal advocate for AI Workforce in the nonprofit ecosystem, aligning internal stakeholders, partners, and field teams to accelerate adoption and usage
Drive partner-led growth by enabling a robust ecosystem of solution providers to deliver value through AI agents, Copilot Studio, and integrated Microsoft 365 experiences
Own and manage key performance indicators that reflect the health, reach, and impact of the Modern Work business across the nonprofit sector
Develop and orchestrate the business strategy for Copilot and AI agents across the K–12 and nonprofit sectors
Track the effectiveness of strategic plans to drive long-term, sustainable adoption and impact
Hold end-to-end accountability for performance, defining scorecard metrics and KPIs specific to AI adoption, agentic workflows, and customer impact in mission-driven organizations
Take a One Microsoft approach in partnering across senior leadership, ensuring alignment and clear decision-making to advance Copilot and agent-based transformation
Represent business outcomes in Rhythm of Business, monthly, and quarterly reviews—providing context, insights, and recommendations grounded in product truth and real organizational needs

Fulltime

New

Cloud Solution Architect

As a Cloud Solution Architect (CSA), you will lead the technical strategy to hel...

Location

Brazil , Campinas

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
4+ years in customer-facing technical roles, ideally supporting enterprise deployment, architecture, or governance of Microsoft 365 or Power Platform
Hands-on experience with M365 administration and deployment, including identity, security, compliance, and workload governance
Experience with Power Platform (Power Automate, Power Apps, Dataverse) including environment strategy, ALM, automation, and solution design
Experience designing or deploying Generative AI solutions, especially with M365 Copilot, Copilot Studio, copilots/agents, prompt orchestration, connectors, and data integration

Job Responsibility

Be a trusted advisor for Generative AI and Modern Work: Translate customer challenges into high-value solutions using M365 Copilot, Copilot Studio, and Power Platform. Drive ROI-focused scenarios that accelerate productivity, automation, and decision-making
Lead M365 Copilot and M365 platform deployment & administration: Guide customers through readiness, architecture, security, compliance, provisioning, and operational governance needed for successful adoption of M365 Copilot and Microsoft 365 workloads
Drive Customer Success across Copilot, Copilot Studio, and Power Platform: Lead design and implementation of integrated solutions, covering prompt engineering, copilots/agents lifecycle, Power Platform connectors, data access, and environment strategy
Scale AI and low-code solutions through Agentic AI and automation: Apply Copilot Studio and Power Platform capabilities (Power Automate, Power Apps, Dataverse) to help customers build secure, scalable, governed AI agents and workflows
Champion adoption, change management, and business value realization: Engage with business leaders, IT, and security teams to enable widespread usage, demonstrate value, and secure long-term success and renewal
Evangelize best practices and reusable IP: Contribute to communities, internal assets, repeatable frameworks, and technical accelerators to drive consistent and scalable customer outcomes
Embrace a learn-it-all mindset: Maintain deep technical readiness in M365 Copilot, Copilot Studio, Power Platform, M365 administration, and modern AI architecture aligned to Customer Success Unit (CSU) priorities and corporate initiatives

Fulltime

Senior Social Content Manager

Jellyfish is looking to hire a Senior Social Content & Influencer Manager to joi...

Location

United States , New York

Salary:

105000.00 - 110000.00 USD / Year

Jellyfish

Expiration Date

Until further notice

Requirements

Expertise across all social media platforms as needed: Meta (Facebook, Instagram), X, TikTok, YouTube, Snapchat, Pinterest, LinkedIn, Threads, Twitch
Extensive knowledge of platform best practices
Excellent time management and organizational skills, as well as expert presentation skills. Confident taking the lead when talking to clients via email, call or in-person
Well-versed in internet culture with a keen interest in pop-culture
A deep understanding of social audiences and fandoms, with the understanding and ability to speak niche language of the internet
Hands-on experience managing influencer campaigns, including creator sourcing, negotiations, contracting workflows, and post-campaign recaps
Proficient expertise of Platform Business Manager (i.e Facebook business manager, X business, Snapchat for Business, TikTok Studio) and native platform tools/products
Understanding of paid media creative and ability to work with media agencies
Experience problem solving cross-functionally in an organization, with the ability to flex and pivot in a fast-paced industry, as well as the ability to identify when something needs to be escalated internally

Job Responsibility

Lead and oversee asset delivery for our clients' social media output, including both brand-led and creator/influencer-led content, ensuring best practices are followed across briefing, production, and delivery
Create and oversee social copy development, ensuring it aligns with brand voice and platform best practices
Support in the development of Tone of Voice guidelines as needed
Own creator and influencer management end-to-end, including research and sourcing, outreach, briefing, feedback, and relationship management with creators and their agents
Support influencer negotiations, contract reviews, and edit requests in partnership with internal stakeholders, ensuring deliverables, usage rights, timelines, and budgets are clearly defined
Be the social lead on client events/shoots, directing talent, to include pre production and content capture at client events/shoots, as needed
Lead the management our client's social media channels, from development and delivery of social media calendars (for both paid and organic assets) to planning posting schedules, publishing and community management
Drive strategic creative ideas and support new business opportunities, including deck development and client presentations
Oversee development and delivery of social media reports for our clients, applying social best practices to provide analysis and optimizations
Support new business activities, including social strategy/ideation, deck development, and client presentations

What we offer

Discretionary annual bonus scheme
401k retirement plan
Healthcare, vision and dental insurance
Short and long-term disability and life cover
Work remotely for up to 60% of your days
Flexible working hours (shape your day between 8am. and 6:30pm)
Accumulate one paid day each month (2 hours per week) for self-development
Access to Jellyfish Learn
14 weeks of paid leave for primary caregivers
4 weeks of paid leave for secondary caregivers

Fulltime

Ai business solution engineer

The mission of AI Business Solutions - Biz Process is to help our customers digi...

Location

India , Mumbai

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

6+ years of technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience OR equivalent experience.
8+ years of technical pre-sales or technical consulting, or related experience in Manufacturing vertical OR equivalent experience.
4+ years' experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Exposure to Enterprise Customer Engagement platforms like Salesforce, CRMnext, ZOHO etc.,
7+ years of related experience: Solution pre-sales for business applications and/or SaaS-based company or similar technology.
Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members.
Solutions pre-sales best practices including but not limited to
discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
Successful track record of competitive displacement.
Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills.

Job Responsibility

Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
Engage with the account team to land solution envisioning sessions and business value assessments.
Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
Address solution architecture considerations and competitive objection handling.
Assist in formalizing the customer proposal.
Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
Collaborate with the sales team to understand customer requirements and provide technical expertise during the presales process.
Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers.
Leads and ensures technical wins for AI driven Dynamics 365 Sales, Dynamics 365 Service, Dynamics 365 Field Service, Dynamics 365 Customer Insights, and adjacent technologies by leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams, leveraging knowledge of processes, tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Searches for customer references to use in engagements.

Fulltime

Platform Lead - Agent Products, Community Support

Airbnb

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 31, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Platform Lead - Agent Products, Community Support

Platform Lead - Digital Products, Community Support

Senior Product Manager – AI & Extensibility