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Your role as a Planner. We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.
Job Responsibility:
Control and monitor the daily work activity on the IT system
Allocate and deliver services to agreed business priorities in the most cost effective way
Monitor incoming work raised by the service centre
Update IT system to allow statistical data to be collated and reported
Liaise with operatives to ensure work is completed within specified timeframes
Conduct customer satisfaction surveys
Follow up on enquires and complaints
Requirements:
Good level of education
Competent in all aspects of administration tasks and have good organisational skills
Strong administrative skills and ability to operate a computerised database system (ideally Opti-Time)
Experience in working with Microsoft Office software (Outlook, Word, Excel and Access)
Ability to work to deadlines and strong communication skills
Nice to have:
Experience gained within a social housing environment is advantageous
What we offer:
23 days annual leave + bank holidays, plus flexibility
24/7 GP access, mental health support, fitness programs, and more