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Pharmacy Technician position at CVS Health supporting pharmacy teams in delivering operational and service excellence. Responsible for assisting patients, ensuring accurate prescription fulfillment, maintaining inventory, and providing compassionate care. Requires compliance with state pharmacy board requirements and completion of company training program.
Job Responsibility:
Support the pharmacy team in delivering operational and service excellence
Assist patients and customers to deliver an exceptional experience
Ensure pharmacy operations run smoothly
Ensure patients' prescriptions are filled promptly, safely, and accurately
Follow all company SOPs at each workstation
Follow pharmacy workflow procedures at each pharmacy workstation (production, pick-up, drive-thru, and drop-off)
Contribute to positive patient experiences by showing empathy and genuine care
Complete basic inventory activities as directed by pharmacy leadership
Contribute to a high-performing team
Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Deliver additional patient health care services (e.g., immunizations, point-of-care testing)
Requirements:
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues
Mathematical Reasoning: Ability to use math to solve a problem
Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action
Physical Demands: Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead
stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively
picking, pinching, typing
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision
quickly adjust machines to exact positions
Stoop to a considerable degree
Close visual acuity to perform activities
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force
Express or exchange ideas by means of spoken word
Have the ability to receive detailed information through oral communication
Nice to have:
1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business needs
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