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CVS Health has an exciting opportunity for a Pharmacy Technician to be a part of our Specialty Mail Order Pharmacy team. This is a work from home position where you will assist in accurately reading, interpreting and entering prescriptions into the computer system, including the calculation of doses, assignment of directions and accepting proper insurance payment in a timely fashion.
Job Responsibility:
Accurately reading, interpreting and entering prescriptions into the computer system including calculation of doses and assignment of directions
Accepting proper insurance payment in a timely fashion
Contacting doctor's offices and insurance companies to ensure accuracy of patient's specialty medication orders
Answering patient calls to coordinate and process new patient medication orders reorders including verifying and re-verifying benefits
Requirements:
6+ months experience working in a pharmacy
Active Valid Pharmacy Technician License as required by the State of NC
6+ months work experience with Windows-Based applications like Window, Microsoft Office, internet navigation, and email applications
6+ months computer keyboarding skills and aptitude
Must be able to sit or stand for duration of shift (8-10 hours)
Excellent communication skills
Adaptability and Flexibility
High School Diploma or equivalent
Nice to have:
Three months experience handling and resolving customer needs over the phone
Healthcare work experience and familiarity with benefits, insurance, prescriptions
Medical Billing, Coding and other Medical assisting roles
Customer service experience in an office environment
6+ Months professional work experience involving inbound and/or outbound phone customer service
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