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Pharmacy Support Center Representative

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Wegmans

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Location:
United States , Rochester

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Category:

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Contract Type:
Not provided

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Salary:

19.00 - 20.00 USD / Hour
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Job Description:

Note: This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home. Availability: This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.

Job Responsibility:

  • Able to answer a high volume of incoming calls
  • assist customers by answering any questions
  • Communicate with internal customers (store pharmacies) regarding customer information/orders
  • Meet individual goals and team averages for number of calls per hour and talk time per call
  • Able to multi-task and complete work efficiently and effectively
  • Comply with all policies, state and federal laws including HIPAA

Requirements:

  • Ability to work in a fast-paced environment
  • Systems aptitude, data entry and multitasking skills
  • Must have a secure and private workspace to answer calls per HIPAA guidelines
  • Must be 18 years or older

Nice to have:

  • 1 or more years of pharmacy technician experience
  • Call center experience
  • Medical or insurance experience
  • Proficiency with EnterpriseRx
What we offer:
  • Paid time off (PTO)
  • Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  • Health care benefits
  • Retirement plan with a 401(k) match
  • Generous scholarship program
  • LiveWell Employee & Family program

Additional Information:

Job Posted:
January 29, 2026

Expiration:
February 09, 2026

Employment Type:
Parttime
Work Type:
Remote work
Job Link Share:

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