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CVS Health has an exciting opportunity for a Pharmacy Service Representative to join the CarePlus/Specialty Pharmacy team in West Hollywood, CA. Under the supervision of a pharmacist, you will work to ensure patients receive specialty medication in a timely manner while providing excellent customer service.
Job Responsibility:
Contact patients to arrange delivery or set a pickup date
Correspond with prescribers to clarify prescription information
Prepare orders for delivery
Maintain adequate inventory
Resolve insurance issues
Assist with Prior Authorizations.
Requirements:
One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone
One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
One year computer keyboarding experience, skills and aptitude.
Nice to have:
pharmacy experience
CA pharmacy technician license
What we offer:
Medical, dental, vision insurance
Parking
Sixteen paid days off
Ten paid holidays
401(k) plan including matching company contributions
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