Pharmacy Manager, CVS Health

CVS Health

Location:
United States, Mooresville

Category:
Pharmacy

Contract Type:
Employment contract

Salary:

65.00 - 82.00 USD / Hour

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Job Description:

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.

Job Responsibility:

Lead and develop a pharmacy team that provides exceptional patient care
Promote best practices and lead through change
Identify and address performance opportunities
Support novel program awareness
Onboard newly hired pharmacy team members
Recognize colleagues for their success
Exhibit best practices when working the bench
Quarterback the team
Provide patients with meaningful counseling
Abide by all legal and regulatory guidelines
Direct and effective management of pharmacy team
Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Oversee the pharmacy team during bench shifts
Strengthen pharmacy performance measures through effective coaching and consistent follow-up
Support safe and accurate prescription fulfillment
Direct pharmacy team to follow pharmacy workflow procedures
Utilize safety guardrails at every workstation
Contribute to positive patient experiences
Demonstrate compassionate care
Collaborate with patient's total healthcare team
Proactively resolve insurance and/or medication issues
Proactively offer and deliver immunizations
Identify, engage, and support Pharmacy Technicians to learn to immunize
Support effective management of pharmacy inventory
Follow and coach pharmacy team to follow inventory best practices
Conduct new Technician and Pharmacist onboarding
Ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations
Partner with Store Manager to maintain healthy talent pipeline
Oversee Staff Pharmacists and District Support Pharmacists
Manage performance through direct observation, peer and team feedback
Deliver annual performance reviews
Remain flexible for scheduling and business needs
Write or delegate pharmacy schedule
Regularly review business reporting for operational insights
Develop action plans to close gaps
Establish culture of safety, empowerment, and inclusion
Maintain relevant clinical and technical skills
Support access to care and improve patient outcomes through pharmacist delivered clinical care
Understand and comply with all relevant federal and state laws, regulations, professional standards, and ethical principles

Requirements:

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
1-2 years of experience as a Pharmacist
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients' reactions, and respond appropriately
Use and understand verbal and written communication to interact with patients and colleagues
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead
stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively
picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision
quickly adjust machines to exact positions
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force
Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force
Consistently lift and/or exert a negligible amount of force to move objects
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
Have the ability to receive detailed information through oral communication
Lead by example and set a positive tone for the team
Delegate tasks, empower team members, and foster a collaborative work environment
Motivate and inspire team members to adhere to standards and achieve high performance
Apply problem-solving skills to address challenges and find innovative solutions
Adaptability and accountability to navigate changing circumstances and take ownership
Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members

Nice to have:

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program
3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business need

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
CVS Health bonus
Commission
Short-term incentive program

Additional Information:

Job Posted:
September 30, 2025

Expiration:
November 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Pharmacy Manager