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The Graduate Pharmacy Intern role focuses on transforming health care and preparing for a Pharmacist position through training and real-world practice. The intern will assist with pharmacy operations, deepen understanding of healthcare standards, and contribute to positive patient experiences while receiving mentorship and hands-on guidance.
Job Responsibility:
Following all company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
Creating heartfelt and personalized moments while serving patients
Keeping patients healthy by offering immunizations and other services
Demonstrating compassionate care by solving or escalating patient problems
Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history
Taking telephonic prescriptions from the prescriber and facilitating medication changes
Completing basic inventory activities such as putting away medication deliveries and completing cycle counts
Contributing to a high-performing team and embracing a growth mindset
Remaining flexible for both scheduling and business needs
Traveling to stores in the market to work shifts as needed
Understanding and complying with all relevant federal, state, and local laws
Delivering additional patient health care services such as immunizations, point-of-care testing, and staffing offsite clinics
Requirements:
PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Use and understand verbal and written communication to interact with patients and colleagues
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead
Move fingers repetitively
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Stoop to a considerable degree
Close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, visual inspection involving small parts
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs of force
Frequently lift of up to 10 lbs and/or exert up to 10 lbs of force
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
Have the ability to receive detailed information through oral communication
Nice to have:
1+ years of related work experience in pharmacy, retail, medical, or customer service setting
Ability to become immunization certified
Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)
What we offer:
Challenging opportunities to grow professionally
Comprehensive training roadmap within 120 days of graduation
Hands-on experience with district and regional operations
Safe and inclusive culture where all people feel valued and empowered
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