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3rd year Pharmacy Intern position at CVS Health focused on transforming health care and making the company a great place to work. The role helps people navigate the health care system by improving access, lowering costs and being a trusted partner. Interns play a critical role in supporting pharmacy teams to deliver on brand promise while developing skills for increasing responsibility.
Job Responsibility:
Apply didactic learning from pharmacy school into real-world practice
Complete comprehensive training roadmap with Key Learning Experiences
Assist pharmacy team to ensure operations run smoothly
Ensure patients' prescriptions are filled promptly, safely, and accurately
Provide caring service that exceeds patient expectations
Operate as part of pharmacy team using Standard Operating Procedures
Demonstrate empathy and genuine care in customer interactions
Contribute to safe and inclusive culture
Follow pharmacy workflow procedures at each workstation (production, pick-up, drive-thru, drop-off)
Create heartfelt and personalized moments while serving patients
Offer immunizations and other services at register and over phone
Solve or escalate patient problems
Offer to counsel and field medical questions under pharmacist supervision
Take telephonic prescriptions from prescriber
Call prescriber to clarify prescriptions
Provide in-the-moment coaching and training to pharmacy team
Complete basic inventory activities
Contribute to high-performing team
Remain flexible for scheduling and business needs
Travel to stores in market as needed
Understand and comply with all relevant laws and regulations
Deliver additional patient health care services (immunizations, point-of-care testing)
Requirements:
Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy
Actively look for ways to help people in a friendly manner
Notice and understand patients' reactions and respond appropriately
Use and understand verbal and written communication
Utilize active listening
Ability to use math to solve pharmacy problems
Identifying challenging patient or colleague interactions and choosing the best course of action
Physical mobility and ability to remain upright for extended periods
Ability to lift, scan, and bag items
Reach overhead and stretch to grasp items
Move fingers repetitively for typing and picking
Extend hands and arms in multiple directions
Control precision with machines
Stoop to move items between low and high positions
Close visual acuity for transcribing and reading
Lift up to 20 lbs occasionally
Express or exchange ideas by means of spoken word
Receive detailed information through oral communication
Nice to have:
1+ years of related work experience in pharmacy, retail, medical, or customer service setting
Ability to become immunization certified
Ability to work in home store and across the market in other locations
Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)
What we offer:
Challenging opportunities to learn and grow professionally
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