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Graduate Pharmacy Intern position at CVS Health focused on transforming health care for customers. The role involves applying pharmacy school learning into real-world practice to become ready for a Pharmacist role. Under direction of preceptor and District Leader, the intern will complete comprehensive training within 120 days of graduation designed to further knowledge of store, district, and regional operations.
Job Responsibility:
Apply didactic learning from pharmacy school and pharmacy practice into real-world practice
Complete comprehensive training roadmap within 120 days of graduation
Assist pharmacy team to ensure pharmacy operations run smoothly
Ensure patients' prescriptions are filled promptly, safely, and accurately
Provide caring service that exceeds patient expectations
Operate as part of pharmacy team through consistent application of Standard Operating Procedures
Demonstrate empathy and genuine care
Contribute to safe and inclusive culture
Follow pharmacy workflow procedures at each pharmacy workstation
Create heartfelt and personalized moments while serving patients
Offer immunizations and other services at register and over phone
Demonstrate compassionate care by solving or escalating patient problems
Offer to counsel, field medical questions, and solicit information on patient's medical history
Take telephonic prescriptions from prescriber
Call prescriber to clarify prescriptions or facilitate medication changes
Provide in-the-moment coaching, training, and mentoring to pharmacy team members
Complete basic inventory activities
Contribute to high-performing team
Remain flexible for both scheduling and business needs
Understand and comply with all relevant federal, state, and local laws
Deliver additional patient health care services
Support immunizations including preparing and administering vaccines
Educate patients about vaccines and answering questions
Monitor for adverse reactions
Review and collect patient information
Requirements:
PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients' reactions, and respond appropriately
Use and understand verbal and written communication to interact with patients and colleagues
Utilize active listening by giving full attention to what others are saying
Ability to use math to solve a problem
Identifying challenging patient or colleague interactions and choosing the best course of action
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead
stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively
picking, pinching, typing
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision
quickly adjust machines to exact positions
Stoop to a considerable degree
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force
Express or exchange ideas by means of spoken word
Have the ability to receive detailed information through oral communication
Nice to have:
1+ years of related work experience in pharmacy, retail, medical, or customer service setting
Ability to become immunization certified
Ability to work in home store, and across the market in other locations, to meet business needs
Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)
What we offer:
Challenging opportunities to learn and grow professionally
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