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At CVS Health, we are focused on transforming health care for customers by improving access, lowering costs, and being a trusted partner. The Pharmacy Intern role supports the pharmacy team and prepares the intern for increased responsibilities needed to transition into a Pharmacist role. Responsibilities include delivering exceptional patient care, completing training roadmaps, helping pharmacy operations run efficiently, and complying with health and safety regulations. Interns also collaborate with teams while demonstrating empathy and care.
Job Responsibility:
Living company purpose by following SOPs
Following pharmacy workflow procedures
Contributing to positive patient experiences
Offering to counsel and providing optimal care
Taking telephonic prescriptions and facilitating medication changes
Providing in-the-moment coaching, training, and mentoring
Completing basic inventory activities
Contributing to a high-performing team
Understanding and complying with federal, state, and local laws
Delivering additional patient health care services such as immunizations and point-of-care testing
Supporting immunizations where permissible
Monitoring and responding to adverse reactions
Collecting and tracking patient information for services
Requirements:
Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Use and understand verbal and written communication to interact with patients and colleagues
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead
stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively
picking, pinching, typing, or otherwise working primarily with fingers
Extend hand(s) and arm(s) to move or lift items
Control precision
quickly adjust machines to exact positions
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles
Close visual acuity for transcribing, viewing computer terminals, or reading
Occasionally lift up to 20 lbs and/or exert up to 20 lbs. frequently
Express or exchange ideas by spoken word with detailed instructions
Have the ability to receive detailed information through oral communication
1+ years of related work experience in pharmacy, retail, medical, or customer service setting
Ability to become immunization certified
Proficiency in Microsoft Suite
Nice to have:
Ability to work in home store, and across the market in other locations
Ability to become immunization certified
Proficiency in Microsoft Suite
What we offer:
Challenging opportunities for professional growth
Immersive culture of continuous improvement
Hands-on experience through comprehensive training roadmap
Opportunity to travel voluntarily to other stores as needed
Inclusive and empowering team environment
Support for obtaining Technician Immunizer status
Training for administering vaccines
Innovative and inclusive benefits for colleagues and their families
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