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Pet trainer

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Petsense

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Location:

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Category:
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Contract Type:
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Salary:

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Job Description:

This position is responsible for leading our Obedience Training Programs. This includes hands-on training with both customers and their pets to teach basic obedience commands in a class environment.

Job Responsibility:

  • Lead Obedience Training Programs
  • Hands-on training with customers and their pets to teach basic obedience commands in a class environment
  • Maintain regular and predictable attendance
  • Work varied hours, days, nights, weekends and overtime as dictated by business needs
  • Support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable
  • Create a positive, professional, and trusting environment
  • Answer phone and schedule obedience classes
  • Be present in store to discuss obedience program
  • Advise obedience customers on product purchase
  • Follow Petsense obedience training procedures
  • Train customers and dogs with patience, consistency and sensitivity
  • Adhere to customer specific needs
  • Use non-physical techniques to keep dogs calm
  • Report accidents and injuries to Store Manager
  • Fill out required obedience training forms
  • Observe all safety rules and procedures
  • Adhere to cleanliness standards
  • Operate cash register/computer following cash handling procedures
  • Recovery of merchandise
  • Participate in mandatory freight process
  • Complete Plan-o-gram procedures
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Assist customers with loading purchases
  • Ensure safety and well-being of live animals
  • Sanitize and maintain holding tanks
  • Care for live animals as required
  • Complete all associated documentation

Requirements:

  • Minimum of 1-year experience training pets
  • Must be comfortable working with dogs
  • Retail experience and/or pet/live animal knowledge is strongly preferred
  • High school diploma or equivalent
  • Must be able to read, write and count accurately

Nice to have:

  • Pet/Live Animal, pet food, pet product knowledge is strongly preferred
  • Strong communication and problem-solving skills
  • Basic computer skills
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
  • Display compassion with animals and treat them accordingly
  • Exhibit attention to detail
What we offer:
  • Comprehensive and accessible total reward package
  • Medical, dental, and vision coverage
  • Company-paid life and disability insurance
  • Paid parental leave
  • Tuition reimbursement
  • Family planning resources such as adoption and surrogacy assistance

Additional Information:

Job Posted:
December 11, 2025

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