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PermitSF is leading the City’s effort to modernize and unify San Francisco’s permitting system, making it faster, more predictable, and truly customer-centric. The team is streamlining processes, strengthening accountability, and replacing more than 30 legacy systems with a single, citywide permitting platform launching in 2026. The Department of Technology seeks a PermitSF Solution Architect, a senior technical leader responsible for guiding the City’s technical strategy, integration architecture, and system interoperability for the unified permitting platform built on the OpenGov Permitting & Licensing solution.
Job Responsibility:
Provide strategic leadership for PermitSF’s integration and system architecture, ensuring consistent data exchange and interoperability across departments
Lead architectural decision-making for connecting OpenGov with City systems, including legacy platforms (Accela, Oracle Forms, Clariti) and City infrastructure (API gateway, cloud, and data platforms)
Establish and maintain enterprise architecture standards covering integrations, data exchange, GIS/addressing, identity, document management, and API design
Define the integration layer that decouples City systems and user interfaces from OpenGov logic, ensuring long-term flexibility
Ensure alignment with citywide strategies for cloud, cybersecurity, privacy, and digital transformation
Architect the system landscape supporting PermitSF, including data synchronization, workflow coordination, data pipelines, GIS services, document management, and API/event-driven integrations
Occasionally perform light technical prototyping, configuration, or proof-of-concept work to validate integration approaches or architectural assumptions
Guide implementation partners and vendors to ensure architecture compliance and long-term sustainability
Advise on configuration tradeoffs to minimize customizations and technical debt
Develop the roadmap for transitioning from legacy systems to OpenGov, including coexistence and phased replacement strategies
Define operational standards for integrations, including monitoring, performance, security, and lifecycle management
Collaborate with DT engineering and operations to ensure long-term platform readiness and support
Partner with PermitSF leadership, business owners, DataSF, MOI, and Digital Services to ensure solutions align with redesigned workflows and data governance needs
Act as a liaison across City departments — Planning, DBI, Public Works, Fire, Public Health, DataSF, and DT — to ensure technical consistency and alignment
Requirements:
Possession of an associate’s degree in Computer Science, Engineering or related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in Computer Science, Engineering or a closely-related field]
Five (5) years of experience in enterprise architecture, solution design, or technical leadership roles
Nice to have:
Strong background in integration architecture, API strategy, and systems interoperability
Experience with SaaS case management systems (e.g. OpenGov, Accela, Clariti) or similar technology platforms
Familiarity with cloud platforms (Azure, AWS, or GCP) and modern integration approaches
Experience with enterprise data platforms (Snowflake, Power BI) and data governance frameworks
Knowledge of San Francisco’s permitting landscape or municipal operations is a plus
Certifications such as TOGAF or cloud architecture credentials preferred
Demonstrated ability to guide technical decision-making and influence diverse stakeholder groups
Experience working in complex, large-scale enterprise or government environments
What we offer:
Competitive pay, benefits, and retirement options
Career growth opportunities through training, internal mobility, and subsidized education