People Ops and Analytics Manager Job at LHH (Toronto)

New

Program Manager, People Ops

We are seeking a resourceful and systems-minded Program Manager, People Ops to d...

Location

United States , Los Angeles

Salary:

130000.00 - 195000.00 USD / Year

Hadrian Automation

Expiration Date

Until further notice

Requirements

5+ years of relevant industry experience
Demonstrated ability to manage complex workflows, competing priorities, and cross-functional stakeholders
Demonstrated track record of successful program design and implementation across various People & Recruiting initiatives
Clear, concise, and compelling communicator with the ability to influence stakeholders at all levels
Strong bias for action, executing quickly and effectively while maintaining a high standard of excellence
Advanced analytical and problem-solving skills, leveraging data to inform decision-making and drive improvements
Skilled in project management, able to lead cross-functional teams and prioritize competing demands effectively
Systems thinker who enjoys solving for efficiency and usability

Job Responsibility

Own end-to-end delivery of People and Recruiting programs (e.g., performance management, headcount planning, interview operations)
Drive documentation, optimization, and compliance of recurring processes (e.g., PIPs, compensation cycles, engagement surveys, offer approvals)
Serve as a project manager for key cross-functional initiatives across the People and Recruiting functions
Build and maintain trackers and templates that support reporting, planning, and operational rigor
Partner with stakeholders (People Ops, Recruiting, Finance, IT) to support headcount hygiene, systems alignment, and process dependencies
Support change management efforts including communications, training, and adoption for new tools or workflows
Identify opportunities for automation, standardization, and scalability within people and recruiting operations
Contribute to compliance and audit readiness for areas like hiring approvals, onboarding documentation, or employee file audits
Provide hands-on support and partnership to recruiters and HRBPs on day-to-day operational issues as needed

What we offer

Medical, dental, vision, and life insurance plans for employees
401k
Relocation support may be provided for certain situations, based on business need
Flexible vacation policy

Fulltime

New

Recruiting Operations Lead

At Hadrian, our ability to scale depends on hiring exceptional talent at high sp...

Location

United States , Los Angeles

Salary:

110000.00 - 137000.00 USD / Year

Hadrian Automation

Expiration Date

Until further notice

Requirements

4+ years of experience in recruiting operations, HR operations, talent operations, or talent systems management with clear ownership of tooling and workflow optimization
Strong understanding of ATS platforms, ideally Ashby, with experience building and maintaining custom workflows, fields, views, templates, and automation
Proven strength with recruiting analytics (ideally Ashby Analytics), including building dashboards, operational reporting, and translating insights into process improvements
High attention to detail and an ownership mindset for data quality and operational integrity
Ability to pull, clean, interpret, and communicate operational recruiting data clearly
Passion for improving systems and processes, and a natural ability to find root causes behind workflow issues
Strong cross-functional partnership skills, particularly with Recruiting Leads, People Ops People Tech, People Analytics, and Finance
Excellent communication skills and the ability to explain systems concepts to technical and non-technical audiences with clarity
Comfort in fast paced environments with shifting needs and a high volume of priorities
Curiosity, initiative, and a strong sense of responsibility for keeping the recruiting engine running smoothly

Job Responsibility

Own the daily health of the recruiting tech stack, including Ashby and connected tools like scheduling and email automation
Serve as the day-to-day Ashby administrator and operator, including configuration and optimization of fields, stage architecture, workflows, templates, automations, views, and permissions
Act as the primary point of contact with the Ashby vendor, partnering closely with the People Ops People Tech Lead on ongoing support, enablement, and platform improvements
Build and refine workflows in the ATS to improve speed, consistency, and clarity across the recruiting lifecycle
Create dashboards, reports, and operational insights using Ashby Analytics to give visibility into pipeline health and funnel performance, hiring progress, stage aging, and operational bottlenecks, and forecasting inputs and accuracy drivers
Maintain clean, accurate, and up to date data in all systems
Monitor key recruiting metrics and identify bottlenecks or inefficiencies in workflows
Establish, implement, and monitor operational standards and SLAs
Train and support recruiters and hiring managers in the effective use of recruiting tools, features, and workflows
Document and maintain clear process guides, SOPs, and best practices for the recruiting function

What we offer

Medical, dental, vision, and life insurance plans for employees
401k
Relocation support may be provided for certain situations, based on business need
Flexible vacation policy.

Fulltime

Senior Manager, People Operations

At Harvey, we’re transforming how legal and professional services operate — not ...

Location

United States , San Francisco

Salary:

170000.00 - 230000.00 USD / Year

Harvey

Expiration Date

Until further notice

Requirements

6-8+ years in People Operations
3-4+ years at a best-in-class organization
Proven track record managing and developing high-performing teams
Elite program and project management skills with exceptional process design capabilities
Relentless 'figure it out' factor with comfort in ambiguity, high ownership, low ego, and ability to balance rigor with speed
Deep fluency with HRIS systems, particularly Workday
Demonstrated experience supporting multi-country expansion with understanding of international employment compliance and operations
Based in San Francisco able to work in-office at least three days per week

Job Responsibility

Own Employee Lifecycle Processes and Services
Design and operationalize end-to-end employee lifecycle processes from onboarding through offboarding
Build and operationalize people processes for every country Harvey enters
Own employee services — managing our AI-powered ticketing system, triage, and routing
Create clear, scalable SOPs and documentation
Drive ad-hoc projects and special initiatives
Build Scalable Systems, Data, and Infrastructure
Own HRIS data integrity
Generate people data reporting, dashboards, and workforce analytics
Partner with People Systems team to identify system improvements and design core processes in Workday

What we offer

Offers Equity
Offers Bonus
Comprehensive health, dental and vision coverage
retirement benefits (401k match up to 4%)
flexible PTO

Fulltime

Strategic Customer Relationship AI Automation Manager

Bloomreach is seeking a Customer Relationship AI Automation Manager to orchestra...

Location

Czechia , Bratislava; Brno; Prague

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

Program/operations leadership: You’ve run customer-facing programs or operations in a SaaS environment and can turn strategy into hands-on execution that delivers results at scale across multiple customer segments
Tech & tools savvy: You’re fluent in tools like Salesforce (or similar CRM), workflow automation platforms (e.g. n8n), generative AI tools (for content or insights), and analytics dashboards. You quickly learn new technologies and leverage them to drive automation
Data-driven mindset: You love digging into metrics and usage data, spotting opportunities to improve engagement, speed up value delivery, and increase customer satisfaction
Change management skills: You’re great at helping people adopt new tech and processes - patient, clear, and persuasive in driving change and encouraging teams to trust AI-driven solutions
Cross-functional collaboration: You thrive in cross-functional teams and can speak both business and technical languages, effectively bridging gaps between departments to achieve common goals
Innovative and customer-focused: You’re curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI. You keep the customer’s experience at the heart of every automation you implement.

Job Responsibility

Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs - from intelligent onboarding sequences to renewal automation, support routing, and upsell recommendations - that deliver the right message at the right time to every customer type
Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics - onboarding time-to-first-value, feature adoption rates, renewal velocity, upsell pipeline conversion, support resolution time - with a relentless focus on retention, expansion, and customer satisfaction
Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities that (1) give customers self-service visibility into their adoption and ROI, and (2) surface critical patterns and opportunities to Bloomreach's Product, Sales, and Marketing teams - directly informing go-to-market positioning, segment strategies, and product roadmap priorities
Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of Salesforce, Staircase, Gainsight, Hubspot or other automation platform, N8N, Supabase, GPT-based tools, and analytics platforms to co-create a future-ready customer stack that scales across all customer types
Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs, ensuring Bloomreach stays ahead of the curve in customer experience innovation and turns experimentation into competitive advantage
Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing to align people, process, and technology - ensuring every team benefits from and contributes to the evolution of AI-driven customer engagement
Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows, turning AI into a trusted partner that helps them deliver proactive, data-driven customer experiences and accelerate time-to-value.

What we offer

A great deal of freedom and trust
We believe in flexible working hours
We work virtual-first with several Bloomreach Hubs available across three continents
We organize company events
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer
People Development Program -- participating in personal development workshops
Our resident communication coach Ivo Večeřa is available
Our managers are strongly encouraged to participate in the Leader Development Program
Bloomreachers utilize the $1,500 professional education budget on an annual basis
The Employee Assistance Program -- with counselors -- is available

Fulltime

Strategic Customer Relationship AI Automation Manager

Bloomreach is seeking a Customer Relationship AI Automation Manager to orchestra...

Location

Slovakia , Bratislava

Salary:

4000.00 EUR / Month

Bloomreach

Expiration Date

Until further notice

Requirements

Program/operations leadership: run customer-facing programs or operations in a SaaS environment
Tech & tools savvy: fluent in tools like Salesforce (or similar CRM), workflow automation platforms (e.g. n8n), generative AI tools, and analytics dashboards
Data-driven mindset: love digging into metrics and usage data
Change management skills: great at helping people adopt new tech and processes
Cross-functional collaboration: thrive in cross-functional teams and can speak both business and technical languages
Innovative and customer-focused: curious, forward-looking, and excited to reinvent how SaaS companies engage and support their customers with AI

Job Responsibility

Redefine customer engagement with AI programs: Partner with the AI Ops team to design and evolve autonomous customer programs
Accelerate the customer lifecycle: Own the tracking and optimization of critical customer metrics
Build customer insights tools that drive GTM strategy: Develop and refine usage analytics dashboards, automation decision-making frameworks, and reporting capabilities
Participate in building the customer tech stack of the future: Work with Ops & Innovation team, RevOps, and Product teams to understand the integration and orchestration of various platforms
Innovate and experiment: Continuously test and refine AI capabilities, messaging, segmentation logic, and customer programs
Unify teams around AI-powered customer relationships: Collaborate across Customer Success leadership, Support, Account Management, Product, Sales, and Marketing
Enable success teams through AI adoption: Work side by side with Customer Success, Support, and Account Management to embed AI seamlessly into their workflows

What we offer

Restricted stock units
Company performance bonus
$1,500 professional education budget annually
Employee Assistance Program with counselors
Subscription to Calm app
'DisConnect' days (additional day off each quarter)
Extended parental leave up to 26 calendar weeks for Primary Caregivers
Employee referral bonus of up to $3,000
Work anniversaries celebrated

Fulltime

People Operations Coordinator Intern

We’re looking for a motivated People Operations Coordinator intern to help our i...

Location

France , Toulouse

Salary:

Not provided

Beamy

Expiration Date

Until further notice

Requirements

Currently enrolled in a program in HR, Business, Administration, or similar
Strong organization and attention to detail
able to handle confidential data with discretion
Proficient in French and English
Comfortable working in a digital, multicultural environment

Job Responsibility

Collaborate with the People team to execute and continuously improve core People Ops processes while keeping data accurate and workflows efficient
Manage administrative tasks across the employee lifecycle (onboarding, contract changes, offboarding) and prepare/update employee documents (contracts, amendments, attestations)
Maintain People data in Rippling (HRIS) and support leave and benefits processes (PTO, RTT, sick leave)
Assist with monthly payroll inputs, monthly/quarterly controls, and social contributions declarations
maintain People data in Silae (payroll system)
Contribute to People Ops projects (e.g., HRIS rollout, LMS implementation, training tracking), and help improve HR reporting, KPIs, analytics, and documentation/digitalization across People Ops

What we offer

Entre 1-2 jours de télétravail
Congés payés supplémentaires
RTT / Jour de repos
Plan d’achat d’actions / BSPCE / Stock options
Aide au déménagement
Mutuelle santé prise en charge à 100%

Fulltime

New

Manager, People Operations

Notion is scaling from 1,000 to 2,000+ employees and needs someone to lead the H...

Location

United States , San Francisco

Salary:

180000.00 - 200000.00 USD / Year

Notion

Expiration Date

Until further notice

Requirements

8+ years of experience in People Operations, including experience scaling from 1,000 to 3,000+ employees in a high-growth tech environment
2+ years managing a team
Deep knowledge of employee lifecycle management best practices and compliance requirements across multiple geographies
Strong working knowledge of Workday (HCM) and comfort operating across multiple People tools and systems
Strong understanding of audit requirements and experience implementing internal controls for compliance audits
Process-driven with the flexibility to adapt
Data-driven approach to decision-making and process improvements
Excellent communication and interpersonal skills with the ability to influence cross-functional partners
Track record of developing and mentoring high-performing teams
Detail-oriented with a high level of accuracy and ability to handle confidential information with discretion

Job Responsibility

Lead and mentor a team of People Ops Generalists
Own and drive continuous improvement across the global employee lifecycle (onboarding, job changes, internal mobility, merit reviews, promotions, bonus processing, offboarding)
Drive operational excellence by leveraging technology and AI to build scalable processes, policies, and workflows
Champion enterprise readiness by establishing audit-ready documentation, implementing internal controls, and building systems for SOC2 and SOX compliance
Enable global expansion by researching local laws, partnering on entity structures, integrating HR processes for new locations, and establishing vendor relationships
Manage the full lifecycle of the contingent workforce program
Partner cross-functionally with Legal, Finance, IT, and Recruiting
Act as a subject matter expert for employee lifecycle questions, escalations, and special projects
Analyze trends and use people analytics to drive informed decision-making

What we offer

Highly competitive cash compensation, equity, and benefits

Fulltime

HR Operations Lead

As we prepare for rapid growth and a planned public offering in 2026, we are see...

Location

Salary:

Not provided

Merlin Labs

Expiration Date

Until further notice

Requirements

7-10 years of experience operating across HR systems, people data, compliance, and process design in high-growth or scaling organizations
Demonstrated cross-functional fluency across HR disciplines (People Ops, Talent, Total Rewards, Finance, Legal), with depth in systems and operations
Strong hands-on experience with HR technology ecosystems (Rippling, Lever, or similar), including reporting, integrations, and workflow automation
High comfort working with data — building dashboards, validating accuracy, and translating insights into action
Clear, confident communicator who can distill complex People topics into practical guidance for leaders and employees
Exceptional operational judgment, integrity, and discretion when handling sensitive data and controls
Ability to operate independently, prioritize effectively, and bring structure to ambiguity in a fast-moving, pre-IPO environment

Job Responsibility

Own end-to-end HR operational workflows (onboarding through offboarding), ensuring processes are well-documented, repeatable, and scalable
Serve as the system owner for our core People systems, including: Rippling (HRIS): data architecture, workflow automation, approvals, alerts, and process control, and Lever (ATS): data integrity, lifecycle reporting, headcount alignment, and downstream integration with HR systems
Maintain high-quality, compliant employee data, proactively identifying and closing gaps ahead of audits, diligence, and IPO readiness
Design and maintain people analytics and reporting, including: headcount and workforce composition
attrition and retention trends
org structure, role architecture, and growth tracking
compliance, training, and policy attestation reporting
Translate HR and talent data into clear, decision-ready insights for People leadership, Finance, and executive stakeholders
Ensure People data and processes are audit-ready, internally consistent, and aligned with public-company expectations
Own the operational lifecycle of employee handbooks, policies, and procedures, ensuring they are current, compliant, and consistently applied

Fulltime

People Ops and Analytics Manager

LHH

Location:
Canada , Toronto

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 24, 2025

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