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The People Manager is responsible for the overall effectiveness of the People function. Reporting to the Global HR Director, the role balances strategic advice with hands-on operational leadership and accountability for a generalist People team. Working closely with senior stakeholders across the business, the role provides trusted guidance on employee relations, organisational change, workforce planning, performance, reward, wellbeing, and People operations. The focus is on delivering consistent, high-quality People practices across the employee lifecycle within a creative organisation.
Job Responsibility:
Support the Global HR Director in shaping and delivering the People strategy, advising on organisational design, workforce planning, culture and People risk
Translate strategic priorities into practical delivery plans, using People data and insight to inform decisions and continuous improvement
Hold accountability for compliant and consistent delivery of the full employee lifecycle, ensuring alignment with UK employment legislation and internal governance standards
Oversee operational delivery across recruitment, contracts, onboarding and offboarding, systems, reporting, data integrity and internal communications, maintaining quality control through the People team
Lead complex and high-risk employee relations matters, including investigations, disciplinary, grievance, performance, absence and organisational change processes
Ensure effective delivery of performance frameworks, including probation, review cycles and performance improvement processes
Oversee internal training delivery and LMS management, ensuring content, compliance tracking and reporting align with business capability needs
Equip managers with clear guidance and tools to manage performance confidently and consistently
Hold accountability for the team’s accurate and timely provision of People data and reward inputs to Finance and Payroll, ensuring robust internal checks and controls are applied
Oversee administration of pay, bonus and commission frameworks approved by the Director, managing risk and resolving payroll queries in collaboration with Finance
Provide oversight on health-related and Equality Act cases, including reasonable adjustments and Occupational Health referrals, ensuring fair and compliant outcomes
Partner with Office Management on People-related risk and health and safety matters
Contribute to audits, risk reviews and continuous improvement of People governance and compliance frameworks
Ensure effective People support to CSR initiatives, including workforce data, policy alignment and employee volunteering coordination
Maintain oversight of People data accuracy for sustainability and reporting purposes
Oversee delivery of early careers and educational programmes, including the intern programme and related development initiatives
Partner with senior stakeholders across the UK and international offices to support organisational change, risk mitigation and People initiatives
Manage relationships with external advisers, including legal counsel, where required
Lead and develop the People team, setting clear standards, accountability and performance expectations, balancing delegation with hands-on leadership
Contribute flexibly to additional projects and priorities as required
Requirements:
5+ years in a senior generalist HR/People role within a complex or multi-disciplinary organisation
Proven capability leading complex employee relations matters, organisational change, and People risk
Strong experience overseeing the full employee lifecycle, HR operations, and People governance
Demonstrated experience managing and developing HR/People teams, including delegation, coaching, and quality assurance
Highly effective communicator, able to influence, challenge, and provide clear, pragmatic advice to senior stakeholders and managers
Adaptable and resilient, with the ability to manage multiple competing priorities and respond effectively to changing business needs
Solid working knowledge of UK employment legislation and HR best practice
Experience overseeing reward, payroll, benefits, and performance frameworks, with appropriate governance and controls
Exposure to immigration, right-to-work, and sponsorship processes
Confident stakeholder manager with experience partnering senior leaders across functions and geographies
Comfortable working with People data, systems, and reporting to inform decisions and improve capability
What we offer:
Staff discounts
Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
Perkbox Discounts and Wellness Hub
Cycle to work scheme
Generous annual leave allowance
Pension Scheme
Training and hands-on experience
Opportunities to build new skills and gain valuable industry knowledge