People Advisor

• Managing a variety of employee relations cases through to completion, including absence management, disciplinaries, grievances, flexible working, performance, and routine occupational health
• Recording case updates on HR system and providing regular updates to key stakeholders
• Upskill and coach People Managers on managing employee relations cases, using manager toolkits to support and constructively challenging approaches where appropriate
• Develop and deliver training to People Managers, supporting their development with managing employee relations cases
• Advise on relevant policies and processes remotely and face to face
• Managing recruitment campaigns from advert through to appointment, and on-boarding, including sourcing, screening, and supporting with interviews / assessment centres
• Build relationships with stakeholders, including People Team and Departmental/Team Managers across the Group
• Develop a comprehensive understanding of Activate Group to be able to provide clear and consistent support to all business areas
• Input into policy/process reviews and updates, providing insight to People Partners
• Support People Operations Team with a variety of HR queries, including administrative support where required and acting as a point of escalation
• Support on a range of projects to improve the team member experience and operational delivery
• Provide advice to People Managers on non-complex health and safety queries, escalating to the Head of Health, Safety & Environment where appropriate
• Act as an ambassador for the Group Values, ensuring that the values are embedded in every stage of the team member journey

• Experience of managing a high-volume employee relations caseload within an HR shared service model
• Experience of managing recruitment campaigns
• Strong attention to detail with first class written and verbal communication skills
• Good knowledge of UK employment law, relevant legislation and employee relations best practice
• CIPD Level 5 qualified/working towards (or equivalent experience)

Previous experience in a contact centre or bodyshop environment is desirable but not essential

• 33 days holiday (including bank holidays)
• Personal health cash plan – claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody