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The Payroll Specialist performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.
Job Responsibility:
Support assigned system and process transactions for monthly payrolls and follows established process flows developed for all job transactions
Processes assigned tickets meeting the Service Level Agreeement requirements
Works within established deadlines and schedules
Works with other team members on established projects and initiatives
Performs more complex tasks in support of the team manager and area projects as assigned
Prepares manual pay calculations and reworks
Resolves and respond directly to employee inquiries and transactions regarding pay and benefits
Reviews work of more junior payroll specialists
Coaches and trains more junior payroll specialists
Authorizes payments via banking payment systems
Works under little to no direct supervision and supports an expansive and/or diverse array of products/services
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
Relevant experience in a related job that would provide a basic knowledge activities, policies, and procedures of the work area
Working knowledge of country tax and income deductions and regulations
Working knowledge of technical and professional principles
High School diploma or equivalent
What we offer:
competitive base salary (which is annually reviewed)
business casual workplace with a hybrid working model (up to 2 days working at home per week)
additional benefits that support you (and your family) to be well, live well and save well
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