Payments Product Conformance Monitoring Manager

• Serve as Business Owner of the Business Fraud Monitoring program
• Define and executing Citi Payments fraud detection strategy
• Provide authoritative subject matter expertise on wholesale payment fraud typologies
• Drive the end-to-end design of the fraud detection services
• Lead and influence cross-functional teams across Technology, Operations, Product, Legal, Compliance, and other Risk functions
• Evaluate and engage with third-party fraud solution providers and technologies
• Partner with Fraud Risk and Controls teams to interpret regulatory obligations and policy
• Scan the external environment for industry and regulatory insights
• Engage with Business groups and Clients to ensure alignment on operating model and client experience

• Bachelor's degree/University degree, Master's degree preferred
• 8+ years experience in fraud prevention, risk management within a large financial institution
• Deep understanding of wholesale payment products and associated fraud typologies
• Experience working with AI / machine learning based monitoring systems and models
• Proven track record of leading complex, end-to-end projects in a fast-paced environment
• Exceptional communication, influencing, and presentation skills
• Familiar with Data management (e.g. data sourcing, manipulation, and verification)
• Familiar with Excel, VBA, SQL, and other simple programming languages
• Ability to work under pressure and manage deadlines or unexpected changes
• Ability to work unsupervised and adjust priorities quickly
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication
• Ability to work in a team-oriented environment

Master's degree

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages including vacation, sick leave, and paid holidays
• discretionary and formulaic incentive and retention awards