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Payments Operation Junior Consultant

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HSBC

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Location:
Poland

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.

Job Responsibility:

  • Handle all queries accurately to achieve agreed quality standards and targets
  • Ensure that all tasks are completed in accordance with established procedures and standards
  • Identify and escalate potential showstoppers
  • Proactively escalate to the Line Management any issues / transactions that would impact service delivery or potential loss to the bank
  • Respond to mails/queries related to process timely with a cc to the Line Manager
  • Act as a team worker

Requirements:

  • Commercial orientation combined with a customer driven approach
  • IT literacy
  • Professional experience in shared services environment would be an asset
  • Strong interpersonal, communications and organizational skills
  • Ability to work within international environment and under time pressure
  • English B2
  • German B2
  • Other language as an asset

Nice to have:

  • Other language as an asset
  • Professional experience in shared services environment would be an asset
What we offer:
  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Additional Information:

Job Posted:
October 25, 2025

Expiration:
January 24, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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