Payments Controller Job at Service Stream (Melbourne)

Payments Operations Risk & Control Lead

The TTS Payments Operations Risk & Control Team provides oversight & support to ...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Good knowledge of TTS products/operations particularly in the payments space
Knowledge of applicable Operational Policies / procedures / Control Standards
Extensive, 7-10 years of relevant experience
Strong interpersonal skills, including the ability to interact and negotiate successfully at a senior level
Preferable experience in Audit, Compliance, Controls, or other relevant/operations support functions
Analytical inquisitiveness and problem solving, ability to ask insightful questions, work through complexity and identify issues/exceptions clearly
Good at brainstorming. Needs to communicate complex ideas simply and compellingly
Ability to produce results against tight deadlines and navigate ambiguity
Bachelor’s/master’s degree in business, Economics & Finance, or related discipline (or equivalent)

Job Responsibility

Understand key risks within the Business and operational processes relating to TTS P&R
Build adequate controls monitoring, review & test program to evaluate effectiveness of underlying controls with a strong focus on data analytics and system retrievals
Conduct in-depth analysis of data & exceptions to identify trends and emerging risks. Work in partnership with stakeholders to drive effective remediation
Implement and execute a comprehensive ops control plan, which includes review & monitoring of key risk indicators & high-risk processes
Assist with the drive to establish MCA as part of Transformation
Ensure partners & stakeholders are aware & of key risk and controls topics, based on corporate standards as they are released/modified
Be fully up to date and familiar with relevant Citi Policies and standards
Work closely with Controls, Ops & Front Office partners on cluster/regional/global initiatives/projects
Monthly Risk & Control Forums, data analysis reports to be prepared and shared, capturing any issues, themes, exceptions
Monitor progress & provide support/engagement on all TTS P&R Ops related audits and regulatory reviews, share findings & themes issued with all stakeholders to enhance in-country processes & control reviews, to avoid occurrence of similar issues

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Payment Controls Strategic Execution Sr. Manager

Cash Services is an enterprise-wide utility providing financial integrity and ef...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
ability to identify, measure, and manage key risks and controls
track record leading control-related projects and programs
ability to see the big picture with high attention to critical details
develop and implement strategy and process improvement initiatives
comprehensive knowledge of Citi’s businesses and functions and their risk profiles
developing new ideas and improving current processes to proactively mitigate risks
requires an ability to provide challenge and make recommendation for risk and controls remediation
expert knowledge in the development and execution for controls
proven experience in control-related functions in the financial industry

Job Responsibility

provides leadership and direction through a large team of professionals and/or junior managers
provide leadership to drive optimization and efficiencies in projects
assist management in guiding and influencing decisions that conform to business objectives
assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
continually drive and manage controls enhancements focused on increasing efficiency and reducing risk
drive execution of Enterprise Risk Management Framework and adherence with Risk Management / Compliance Policies
support oversight of the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting
drive execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
responsible for the assessment of activities and processes as per required Policies, Standards, and Procedures to strengthen risk management quality
responsible for the coordination and comprehensive management of issues with key stakeholders

What we offer

Citi global benefits
equal opportunity employer

Fulltime

Head of Risk & Control for Payments Operations - Asia South & JANA Cluster

Citi’s Treasury and Trade Solutions (TTS) provides global solutions that help cl...

Location

Malaysia , Penang

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10-15 years relevant experience
Significant experience in Operational Risk and/or Payment Operations
Ability to manage through influence to drive implementation across a global organization
Knowledge of business-related products and/or processes, specially related to Operational Risk Events, Loss Capture System Reporting and policy requirements
Outstanding communication and presentation skills required.
Track record leading Control related projects and programs.
Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior leaders both in the business, corporate functions as well as the Operations, Business and Technology environments
Ability to produce results against tight deadlines and navigate ambiguity
Bachelor’s/Master’s degree in business, Economics & Finance, or related discipline.

Job Responsibility

Responsible for managing payment risk teams for the Asia South & JANA Cluster
Manage the risk and controls within the payment Operations lifecycle. Ensure known issues are captured with action plans
Ensure the Payment Operations MCA appropriately captures the Risks, Controls and severity
Overall responsibility for leading the operational risk events cycle, which includes the capture, escalation and management of operational risk events
Lead business level programs to address themes of operational risks events and to prescribe preventative and detective controls to prevent reoccurrence, including advocating and working with product to fund changes.
Work with business, operations and technology, and any unit responsible for a control (URC) that lead to an Operational Risk Event to ensure remedial actions are taken, included in thematic programs addressing causes and track progress
Shape and define governance model for Asia South & JANA Payments Operations risk that covers sub product and cluster oversight
Lead in operational risk event reduction senior forums, working groups and committees across Asia South & JANA
Development of business level procedures that makes sure that Operational Risk Data is captured consistently and timely in the Loss Capture System (LCS) and ORE Central
Prepare reports for senior management

What we offer

Resources to meet your unique needs
Empowerment to make healthy decisions
Financial well-being support
Opportunity for career growth at a global financial institution.

Fulltime

LAPC Control Execution Lead

By joining Citi Belfast, you will work as a LAPC Control Execution Lead, respons...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant relevant work experience
self-motivated and accountable
excellent communication skills – verbal & written
strategic mindset with the ability to think critically, solve complex problems, and drive innovative solutions through practical outcomes
ability to be responsible for a strategy, process, or control portfolio
experience with stakeholder management or cross functional teams
expertise in Compliance, Operational Risk Management or other control related function within Financial Services sector
expert-level understanding of MCA (Managers Control Assessment) frameworks and processes
experienced in Movement of Funds/ Payments Operational Risk
knowledge of other risk disciplines (market risk, credit risk) a plus

Job Responsibility

Oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability
governance and oversight of movement of funds, large payment controls system or process and application integration initiatives, serving as an oversight function working with lines of businesses or in business risk and control teams
act as escalation point centrally to communicate and escalate reviews, concerns, and breaches
research, document and export best practices and common risk, controls, and corrective actions through framework papers
ensures that movement of funds related KORs and KRCIs are communicated and understood by businesses
develops and maintains relationships across the business users and lines of defense to better understand and deliver control and oversight requirements
oversees directly related control designs, with intention of ensuring efficiency of payment controls and/or lines of business executed and tested controls
analyze and build a comprehensive list of relevant controls associated with the LAPC (Large Anomalous Payment Control) rules engine, to ensure proper governance and oversight by its respective accountable owners
develop insights for all relevant controls within the organization.

What we offer

Generous holiday allowance starting at 27 days plus bank holidays (increasing with tenure)
a discretional annual performance related bonus
private medical insurance packages to suit personal circumstances
employee Assistance Program
pension plan
paid parental leave
special discounts for employees, family, and friends
access to an array of learning and development resources.

Fulltime

Cross-disciplinary Controls Principal

Control Solutions and Risk Remediation: Movement of Funds. Our Markets Operation...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant experience in the financial industry supporting operational risk activities, most especially focused on the Markets business, payments and movement of funds
Experience successfully collaborating with multiple stakeholders across the Markets business, and broader Citi Enterprise Risk Management and Operations, Technology teams
Excellent communication and stakeholder management skills, with the ability to communicate to a range of audiences and facilitate discussions
Strong knowledge about banking systems and procedures
Deep understanding of Citi policies, Compliance and other relevant regulations
Experience in leading a diverse and dynamic team
Service and Solutions oriented mindset, with exceptional analytical skills
Bachelor's/University degree or equivalent experience
Master’s degree preferred

Job Responsibility

Determine the strategic risk oversight control framework required to support the delivery of the Markets Operations Movement of funds target operating model, and support the set up and adoption across the global Markets Operations teams
Drive the delivery of current and future strategic risk remediation initiatives aligned with Payments Transformation
Deliver a robust payments and movement of funds risk oversight and governance framework, supporting the BAU payments controls processes for manually initiated payments, movement of funds and the LAPC (Large Anomalous Payment Control) including chairing key governance forums
Set the standards and implement guidelines and controls in line with Policy and MCA oversight requirements for Markets Operations, including the determining and monitoring of key risk indicators
Support Markets Operations teams with Audit reviews and questions relating to manual payments and the Large Anomalous Payments Control
Provide risk input into the payments Design Authority, determining the strategic control design requirements for payment / movement of funds processes and partnering with technology to ensure these are embedded in our strategic payment’s architecture
Partner with Central Payments control team on the future development of the Enterprise LAPC control, determining and assessing risk benefits of centralised control infrastructure
Embed a strong Controls and Compliance culture, develop and roll out specific payments/ movement of funds training for Market Operations
Appropriately assess risk in the business decisions made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
Where required, manage team performance, provide coaching and guidance to team members for individual career progression and team development

Fulltime

TTS Operations Fraud Senior Lead

The TTS Payments Operations Risk & Control team provides oversight and support t...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10-15 years relevant experience
Significant experience in Operational Risk and/or Payment Operations
Expertise in Fraud Awareness and Risk Management Operations and Systems
Analytics background is required
Excellent communication skills – verbal & written
Highly proficient in Microsoft Office tools (Excel, PowerPoint, Tableau)
Ability to produce results against tight deadlines and navigate ambiguity
Bachelor’s/master’s degree in business, Economics & Finance, or related discipline (or equivalent)

Job Responsibility

Oversee the implementation of operational risk policies, standards and procedures, technology and tools, and governance processes
Develop and maintain a robust fraud response program
Provide evaluative judgment based on analysis of information in complicated and unique situations
Develop and implement relevant policies, standards and procedures to ensure timely, accurate and cost-effective delivery
Ensure essential procedures are followed through conformance reviews by 1st Line of Defence
Provide fraud impact assessment when new activities and products are launched
Attend and contribute to In Business Risk Committees meetings
Lead and oversee regular Key Risk Indicator (KRI) reviews
Liaise with Business Operational Risk Management Group on breaches and action steps
Be familiar with relevant Citi Policies and standards

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Engineering Lead Analyst

The Business / Solutions architect is a senior level position responsible for le...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8-12 years of relevant experience in an engineering / architectural role
Experience working in enterprise architect and technology strategy roles
Experience working in Financial Services in a large complex global environment is a strong plus
Experience with intra-day liquidity management solutions, payments controls, different payment rails, treasury management and financial ledger, and accounting areas is highly desired for this role
Experience in financial and non-financial regulatory reporting
Project Management experience
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams

Job Responsibility

Develop solution design options for enterprise-wide initiatives, analyze pros and cons of different options and come up with a recommendation
Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
Ensure that all integration of functions meet business goals
Define necessary system enhancements to deploy new products and process enhancements
Recommend product customization for system integration
Identify problem causality, business impact and root causes
Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
Advise or mentor junior team members
Impact the engineering function by influencing decisions through advice, counsel or facilitating services
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Pbwm controls oversight europe

In a Controls role, you'll ensure rigorous and consistent management of Barclays...

Location

Ireland , Dublin

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience in financial services, particularly in Private Banking or Wealth Management
Proven ability to test controls related to payments, financial crime, and investment products
Experience in designing and implementing controls to ensure compliance with Irish and European regulations
Experience delivering a Risk and Control Self-Assessment (RCSA)
Strong communication and influencing skills to engage with diverse teams and stakeholders

Job Responsibility

Support the management of the Barclays Europe Private Bank control framework, ensuring we meet compliance, governance, and regulatory demands
Collaborate with stakeholders across multiple locations and all levels of seniority
Conduct independent testing of controls related to payments, financial crime, and investment products
Design and implement controls to ensure compliance with Irish and European regulations
Deliver Risk and Control Self-Assessment (RCSA) to assess and enhance the control environment
Communicate and influence effectively to align stakeholders on risk, control, and compliance priorities
Assess the integrity and effectiveness of the banks internal control framework to support the mitigation of risk and protection of the banks operational, financial, and reputational risk

What we offer

Hybrid working
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations

Payments Controller

Service Stream

Location:
Australia , Melbourne

Category:
Finance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

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Payments Controller

Service Stream

Location:Australia , Melbourne

Category:Finance

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 13, 2026

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Job Posted:
February 13, 2026