Payment Control Implementation Senior Lead

• Oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables
• Governance and oversight of movement of funds, large payment controls system or process and application integration initiatives
• Acting as escalation point centrally to communicate and escalate reviews, concerns, and breaches
• Research, document, and export best practices and common risks, controls, and corrective actions through Framework Papers
• Support oversight of the MCA program, including attestation, quality oversight, and related reporting
• Drive execution of the MCA in accordance with the ORM Policy & Framework
• Manage the development and implementation of standardized risk and controls reporting
• Appropriately assess risk when business decisions are made by driving compliance, adhering to policies, and managing control issues with transparency

• Extensive hands on experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
• Experienced in Movement of Funds/ Payments Operational Risk
• Knowledge of other risk disciplines (market risk, credit risk) a plus
• Expertise in processing mapping, processing risk, management control assessments
• Self-motivated and accountable
• Excellent communication skills – verbal & written
• Strategic mindset with the ability to think critically, solve complex problems, and drive innovative solutions through practical outcomes
• Ability to be responsible for a strategy, process, or control portfolio
• Experience with stakeholder management or cross functional teams
• Ability to identify, measure, and manage key risks and controls
• Track record leading control related projects and programs
• Ability to see the big picture with high attention to critical details
• Develop and implement strategy and process improvement initiatives
• Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
• Expert knowledge in the development and execution for controls
• Proven experience in control related functions in the financial industry
• Proven experience in implementing sustainable solutions and improving processes
• Deep understanding of Citi’s policies, standards, and procedures
• Strong leadership, decision-making, and problem-solving skills
• Strong analytical skills to evaluate complex risk and control activities and processes
• Ability to deliver compelling presentations and influence executive audiences
• Strong sense of accountability and ownership, with strong results orientation
• Excellent communication skills
• ability to engage and inspire across stakeholder groups
• Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word
• Bachelor’s/University degree
• Master’s degree preferred

Knowledge of other risk disciplines (market risk, credit risk)

• Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure
• Annual performance related bonus
• Private medical insurance packages
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to learning and development resources