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The role is responsible for transitioning programs from self op or competitor business to Aramark standards and programs. They will ensure full implementation of Aramark’s standards, programs, procedures, and policies to include menus, recipes, service, image and communication for menu distribution and collection, diet office, tray assembly and delivery. They will be accountable for the success, effectiveness, on-time delivery, and business outcomes of the patient dining program transition.
Job Responsibility:
Perform healthcare account activation duties for patient dining
Align program sold to implementation plan
Work in partnership with all stakeholders for patient dining, tailoring an opening plan as needed
Provides hands-on support during activation planning period, “go live” and throughout the 30, 60, 90-day window
Ensure full implementation of Aramark’s standards, procedures and policies to include menu distribution and collection, diet office requirements and procedures, tray assembly and delivery standards
Ensure regulatory requirements and industry standards are met
Work with identified operations team to manage a practical implementation checklist and handoff of activation
Ensure appropriate documentation is completed
Enable delivery with speed and agility by clearly understanding all challenges and opportunities
Identify and perform trainings
Exhibit creativity to solve for presented challenges regarding program implementation
Provide troubleshooting
Enable identification, resolution, and potential escalation of issues and mid-course correction/revision of plans
Validate the expected plan execution and outcomes as defined/desired by Client/Aramark
Identify and manage risks that may impede the plan success
Quickly manage up unexpected or unresolved concerns throughout
Continually bring perspective based on input/feedback and identify ways to improve effectiveness/efficiency while simultaneously leveraging effective practices
Foster support and relationships by developing a strong level of trust and credibility with all stakeholders
act as an operator advocate throughout the process
Requirements:
Registered Dietitian with active registration by the Commission on Dietetic Registration
Certification/Licensure, preferred, by state of practice
Master’s degree preferred
Minimum of 5 years of progressive experience in acute care or long term care patient dining operations with more than one type of patient dining delivery model experience
Multi-site responsibilities preferred
Has a working knowledge of CBORD
Experience with successful account site activation a must
Demonstrates a working knowledge of clinical nutrition programs, regulatory compliance and professional clinical nutrition practice standards
Nice to have:
Multi-site responsibilities
Master’s degree
What we offer:
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage