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We are looking for an Associate Patient Care Coordinator to join our team in Minneapolis, Minnesota. This Contract position offers the flexibility to work remotely while providing essential support to improve patient care delivery. As part of a dynamic healthcare environment, you will play a key role in ensuring seamless scheduling, insurance verification, and communication with patients and providers.
Job Responsibility:
Coordinate patient appointments and verify insurance details to ensure smooth scheduling and care delivery
Maintain accurate knowledge of provider schedules and match patient needs to available services
Follow standardized scheduling protocols and collaborate with multidisciplinary teams to optimize appointment options
Facilitate pre-visit requirements by managing prior authorizations and verifying billing information
Handle outbound communication to schedule follow-up visits or address care gaps
Connect patients to appropriate resources, including clinical, financial, and social services
Utilize electronic medical records (EMR) to manage scheduling reports and work queues effectively
Offer triage support by directing patients to appropriate care teams based on department protocols
Ensure patients are fully prepared for their visits, providing them with accurate and timely information
Monitor and address payer-generated reports to meet system requirements and enhance service delivery
Requirements:
Strong communication skills to interact effectively with patients, providers, and care teams
Proficiency in using electronic medical records (EMR) systems for scheduling and documentation
Experience with insurance verification, prior authorizations, and billing processes
Ability to adhere to standardized protocols while managing complex scheduling needs
Familiarity with healthcare-related triage processes and patient support services
Detail-oriented approach to maintaining accuracy in scheduling and documentation
Capacity to work independently and manage time efficiently in a remote work environment
Willingness to work occasional overtime as needed to meet business demands
What we offer:
medical, vision, dental, and life and disability insurance
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