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Patient Access Supervisor

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Baptist Health (Florida)

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Location:
United States , Jacksonville Beach

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Baptist Beaches is currently hiring for a Full-Time Patient Access Supervisor to join our team at our Baptist Beaches location here in the Downtown Jacksonville, FL area. The Supervisor must be willing to participate in rotating weekend on-call schedule and be available to assist during system downtimes.

Job Responsibility:

  • Accurately register all patients and update demographic and insurance information for maintenance of accurate information
  • Utilization of multiple systems and interfaces
  • Cross-Trained in order to work in multiple patient access areas
  • Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
  • Contributes to PAS Goals as defined annually
  • Possesses a strong understanding and able to explain State and Federal regulations including EMTALA, AHCA, and JCAHO
  • Maintains a professional relationship with all clinical and non-clinical team members including peer leaders in other departments
  • Able to articulate compliance documentation and ensure completion of required patient consent forms
  • Maintains patient privacy in accordance with HIPAA guidelines
  • Assists in the On-Call rotation for the assigned area including staffing as needed
  • Provides daily leadership to the assigned department in coordination with the PAS Manager

Requirements:

  • High School Diploma/GED
  • 1-2 years Customer Service Experience Required
  • 1-2 years Healthcare Experience Required
  • 1-2 years Insurance Experience Required
  • 1-2 years Scheduling Experience Required
  • 1-2 years Patient Access Services Experience Required
  • 1-2 years Patient Financial Services Experience Required
  • 1-2 years Leadership Experience Required
  • Certified Revenue Cycle Specialist (CRCS) Required Or Certified Healthcare Access Associate (CHAA) Required

Nice to have:

Bachelor's Degree

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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