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Under direction of the Executive Culinary Team, this individual will be responsible for effectively supporting all culinary operations.
Job Responsibility:
Directs, implements, and maintains a guest service and management philosophy that serves as a guide to respective team members
Develops and implements innovative pastry menus, according to recipes which uphold Legends Hospitality standards
Meets with Executive Culinary Team to review assignments, anticipated business levels, changes, and other information pertinent to job performance
Has strong pastry fundamentals
Has knowledge of bread baking and advanced pastry techniques
Maintains and abides by County Health/Sanitation as well as Legends Hospitality standards
Ability to multitask in a fast-paced environment
Has knowledge of food purchasing
Conducts meetings/pre-shifts to update staff on daily goals & objectives
Conducts continual and consistent service training for all staff
Maintains positive guest relations at all times
Provides efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices
Maintains cost as it pertains to labor and operating supplies
works within budgeted guidelines
Ensures that all equipment is in proper operational condition and is cleaned on a regular basis
Maintains staff and ensures proper hiring and promoting of associates per Legends Hospitality Standards
Exhibits leadership for all direct reports though consistent communication, commendations, and disciplinary action for all associates
Performs other related duties, tasks, and responsibilities as required
Requirements:
Must be at least 18 years old
Be willing to work hours that vary, according to event schedule
Must be able to lift and carry up to 50 lbs.
Pastry culinary degree or graduation from a certified apprenticeship program
Minimum of 2-3 years’ experience in the contract foodservice industry, preferably in premium services, catering, and concessions environments for a sports and entertainment venue
Must have excellent written and verbal communication skills
Must be able to multi-task and prioritize in a deadline-oriented environment
Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays
Must be able to work in a team environment
Must be proficient in Microsoft Word and Excel
Must possess a high level of organization and attention to detail
Must possess strong leadership skills
Must be able to remain calm under stressful situations
Must be able to smile, maintain positive body language, and consistently provide positive guest service
Must be able to make generalizations, evaluations, and decisions without immediate supervision
Must be able to accept and carry out responsibility for directions
Nice to have:
Experience in premium services, catering, and concessions environments for a sports and entertainment venue
Demonstrated initiative, leadership, and management skills
Customer service oriented with the ability to interact with all levels of management