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Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.
Job Responsibility:
Exhibits creative baking and decorating talents
Leads the staff in preparing quality and consistent pastries
Works to continually improve guest and employee satisfaction
Leads development and training of team
Ensures sanitation and food standards are achieved
Supervises and manages employees
Encourages and builds mutual trust, respect, and cooperation among team members
Ensures and maintains the productivity level of employees
Supervises and coordinates activities of cooks and workers engaged in food preparation
Develops, designs, or creates new applications, ideas, relationships, systems, or products
Maintains food preparation handling and correct storage standards
Supports procedures for food & beverage portion and waste controls
Prepares and cooks foods of all types
Checks the quality of raw and cooked food products
Assists in determining how food should be presented and creates decorative food displays
Provides services that are above and beyond for customer satisfaction and retention
Manages day-to-day operations
Improves service by communicating and assisting individuals to understand guest needs
Sets a positive example for guest relations
Empowers employees to provide excellent customer service
Achieves and exceeds goals including performance goals, budget goals, team goals, etc
Develops specific goals and plans to prioritize, organize, and accomplish your work
Trains employees in safety procedures
Purchases appropriate supplies and manage inventories according to budget
Ensures disciplinary procedures and documentation are completed
Participates in training staff on menu items
Reviews staffing levels
Assists as needed in the interviewing and hiring of employee team members
Provides information to supervisors, co-workers, and subordinates
Analyzes information and evaluates results to choose the best solution and solve problems
Brings issues to the attention of the department manager and Human Resources as necessary
Attends and participates in all pertinent meetings
Requirements:
High school diploma or GED
4 years experience in the culinary, food and beverage, or related professional area
OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
2 years experience in the culinary, food and beverage, or related professional area
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