Passenger Agent

• Preparation and sealing of flights
• Flight control
• Passenger and baggage check-in
• Claims for lost baggage
• Flight boarding
• Documentation tasks: customer service at the counter
• Processing and preparing flight documentation
• Ensuring the smooth running of daily operations
• Managing employees
• Ensuring check-in counters open on time
• Ensuring gates are staffed on time
• Handling passenger and baggage check-in
• Handling baggage claims
• Handling lost baggage
• Handling flight boarding
• Performing some administrative tasks

• High school diploma or equivalent
• Minimum B1 level of English, or at least the required level of reading and comprehension
• An English test will be administered
• Experience in the sector is not required, although it will be valued
• Ability to deal creatively and flexibly with unforeseen circumstances
• Patient
• Communicates well
• Enthusiastic
• Decisive
• Ambitious
• Knows how to keep a cool head in high-pressure work situations

Experience in the sector