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Under close direction of a District Manager you have the opportunity to allocate and distribute parts and materials for service repairs and customer orders, handle parts orders, perform other assigned Parts Department functions, including inventory control of parts and materials in stock and on order. You would be in frequent contact with Branch employees and constant contact with customers and other outside staff, giving you the opportunity to build and maintain good customer relations.
Job Responsibility:
Maintain inventory control system, including updating computer and assist with audits conducted by Company auditors
Requisition parts from Troy, OH, including following up on purchase orders and correspondence involving back orders. Regularly update files
May be requested to assist in the training or cross train other individuals in the office
Receive parts from warehouse, including verifying with packing slips, matching parts invoices with purchase orders and packing slips
Process Return Apparatus Tags (RAT) involving warranty claims and verify Warranty and Maintenance automatic scale/wrapper credits
Assist with replenishment of truck inventories and handle parts transfers to other Hobart Branches
Handle over-the-counter parts sales to walk-in customers and stocking and pulling parts and assist with various job functions involved in tracking consignment
Assist in preparing reports on order status, parts & material shortages
Keep abreast of new products and related parts required for various modifications and keep bulletins updated
Process parts mail orders from customers. Handle telephone orders from customers for parts, including writing up orders and quoting prices
Follow up with customers and service personnel for availability of parts, upon request
Write up credits for returned merchandise and handle telephone requests from technicians for parts
Follow up on all pending credits, Cycle counts/inventories
Requirements:
Accredited High School diploma, Business or trade school or GED
1+ years Parts or clerical experience which includes any or all of the following: ordering, shipping, receiving, parts sales and inventory control
Handle competing/multiple priorities
Computer Skills: Microsoft Office products excel, Word, Outlook
Excellent verbal, written, and interpersonal communication skills
Preferably has knowledge and experience with Inventory Management
Physical Requirements: Required to sit for prolonged periods of time
Extensive periods of time on phone
Lifting 50-75 lbs with or without assistance
Climbing up to 8 ft with ladder
Kneeling, squatting, bending, pushing/pulling
Exposure to noise, heat, cold, slippery, wet conditions
OT as required
Nice to have:
Preferably has knowledge and experience with Inventory Management
What we offer:
Competitive pay
Great insurance options with low premiums
Paid vacation and holidays
401K with company match
Extensive on-the-job, online, and classroom training