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Application Support with C# experience to give support to our application users and work integrated with application development team.
Job Responsibility:
Works closely with Application users and Business Analysts to ensure the product is performing as expected
Contribute to testing and implementation of new functionality and enhancements in the system in accordance with bank-wide technical architecture standards
Access and use source code control repository, DevOps toolchains as well as deployments
Contribute to improve existing software by identifying bugs, optimizations, and efficiency opportunities
Manages general software issues relating to data integrity, system efficiency, functional architecture, performance etc.
Provides a clear progress update on tasks to the domain manager on a regular basis, escalates risk and issues in a timely manner
Provides mentoring and guidance to other team members and sets the technical direction within the scope of the concerned applications
Requirements:
SQL
C#
Scripting languages (Shell/Python/other)
Service Now or other ticketing tool
GIT, Ansible, Docker and K8s
Fluent in English
Problem Solving and critical thinking
Communication
Teamwork and collaboration
Ability to work independently and collaboratively in a team
Proactive and flexible approach to dealing with challenges
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