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As a P&C Services Team Leader, you will support the P&C Services Delivery Manager in building up and leading the competent PA and PY teams of Ingka Business Service Center. You will be working in a vibrant and changing environment, ensuring efficient and qualitative PA/PY services delivery in compliance with global procedures and local legal requirements. This role includes problem-solving, recruitment, coaching, project participation, and maintaining IKEA values.
Job Responsibility:
ensure efficient and qualitative PA/PY services delivery in line with the global procedures and local legal requirements
support all co-workers in PA/PY related topics
supervise monthly payroll and year-end activities
support solving problems and independently resolve first level escalations
follow-up on the status of outstanding issues
recruit competent new co-workers that will fit to the team with the required PA/PY profiles
take an active role in coaching and developing PA/PY staff knowledge, skills and competence
be responsible for coordination of trainings, keeping high level of motivation and other activities related with team leading
closely cooperate with POT Project Manager to secure migration plan for transferring services from new GBO Country (Canada) to GBO
actively participate & coordinate in relevant project deliverables
ensure that knowledge is effectively acquired and documented by the GBO P&C CA Team during Knowledge Transfer and Work Shadowing from New GBO Country (Canada)
be a part of a work environment where the IKEA culture is a strong and living reality
Requirements:
you have passion for working with people and you successfully lead them by example
you have strong knowledge of HR/Payroll environment (with min. 3 years of experience)
fluent communication in English is your strong point, and you are eager to use it while cooperating with various partners all over the world
you have a service oriented and customer focused background, a strong drive and the ability to take decisions and delegate
you bring a true passion for people and enjoy working in a vibrant and changing environment
you are passionate and experienced in managing transitions and driving change initiatives
you have understanding and passion for IKEA values and want to share it with your team
Nice to have:
French language skills
What we offer:
remote/hybrid working model
fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
free underground parking with electric charger and bicycle parking
stable employment (employment contract)
flexible terms of employment (depending on the team – full-time and part-time)
flexible working hours (we start work between 7 and 10 a.m.)
annual appreciation bonus dependent on performance in the relevant fiscal year
homework allowance
cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
Tack! loyalty program for employees – working with us longer earns you an additional financial bonus
private medical care for IKEA employees and their families
well-being support – Edenred pre-paid lunch card, Employee Support Program – support in difficult life situations
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