Overnight Front Desk Agent, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Boston

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Overnight Front Desk Agent position at Courtyard by Marriott Boston Downtown processing guest check-ins, handling guest requests, operating telephone systems, running reports, and performing end-of-day activities including night audit functions.

Job Responsibility:

Process all guest check-ins by confirming reservations in computer system
Verify guest identity and request form of payment
Assign rooms and issue room keys
Operate telephone switchboard station
Respond to and resolve guest requests including wake-up calls
Run daily reports (arrivals, departures) and check for accuracy
Process all payment types including room charges, cash, checks, debit, or credit
Count and secure bank
Complete end-of-day activities including posting charges to accounts
Complete cashier and closing reports
Run night audit backup and roll the date
Print and fold folios for guest rooms

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Reach overhead and below the knees, including bending, twisting, pulling, and stooping

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Global team environment
Professional development opportunities

Additional Information:

Job Posted:
October 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Overnight Front Desk Agent